Revision history [back]

I used the search but could not find a similar problem.

When I touch on the screen to enter my PIN-conde the screen instantly turns off. It then turns on again after a few seconds but will turn off again as soon as i touch the screen. Phone worked fine when I received it for about 2-3hours. Then I opened the browser for the first time, and whenever I touched on the screen to start using the browser the app minimized. Touch screen was turning fine otherwise, except that i couldn't browse apps in the jolla store (as soon as I would choose a category jolla store would close). I thought maybe a restart would solve the problem but now I can't even my PIN-code. And because my old phone used regular SIM and cannot handle micro-SIM I can't even use my SIM in my old phone anymore and I'm basically without phone. Very annoying issue.

Any experience with this problem?

Thanks'n'Cheers

I used the search but could not find a similar problem.

When I touch on the screen to enter my PIN-conde the screen instantly turns off. It then turns on again after a few seconds but will turn off again as soon as i touch the screen. Phone worked fine when I received it for about 2-3hours. Then I opened the browser for the first time, and whenever I touched on the screen to start using the browser the app minimized. Touch screen was turning fine otherwise, except that i couldn't browse apps in the jolla store (as soon as I would choose a category jolla store would close). I thought maybe a restart would solve the problem but now I can't even my PIN-code. And because my old phone used regular SIM and cannot handle micro-SIM I can't even use my SIM in my old phone anymore and I'm basically without phone. Very annoying issue.

I also tried to take the battery out and put it back in with no result - the screen still turns off as soon as I try to enter the PIN-code.

Any experience with this problem?

Thanks'n'Cheers

I used the search but could not find a similar problem.

When I touch on the screen to enter my PIN-conde the screen instantly turns off. It then turns on again after a few seconds but will turn off again as soon as i touch the screen. Phone worked fine when I received it for about 2-3hours. Then I opened the browser for the first time, and whenever I touched on the screen to start using the browser the app minimized. Touch screen was turning fine otherwise, except that i couldn't browse apps in the jolla store (as soon as I would choose a category jolla store would close). I thought maybe a restart would solve the problem but now I can't even my PIN-code. And because my old phone used regular SIM and cannot handle micro-SIM I can't even use my SIM in my old phone anymore and I'm basically without phone. Very annoying issue.

I also tried to take the battery out and put it back in with no result - the screen still turns off as soon as I try to enter the PIN-code.

Any experience with this problem?

Thanks'n'Cheers

I used the search but could not find a similar problem.

When I touch on the screen to enter my PIN-conde the screen instantly turns off. It then turns on again after a few seconds but will turn off again as soon as i touch the screen. Phone worked fine when I received it for about 2-3hours. Then I opened the browser for the first time, and whenever I touched on the screen to start using the browser the app minimized. Touch screen was turning fine otherwise, except that i couldn't browse apps in the jolla store (as soon as I would choose a category jolla store would close). I thought maybe a restart would solve the problem but now I can't even my PIN-code. And because my old phone used regular SIM and cannot handle micro-SIM I can't even use my SIM in my old phone anymore and I'm basically without phone. Very annoying issue.

I also tried to take the battery out and put it back in with no result - the screen still turns off as soon as I try to enter the PIN-code.

Any experience with this problem?

Thanks'n'Cheers

Edit: Right after unpacking I updated the OS of the phone, Problems started about one hour after the update.