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posted 2014-09-26 00:07:17 +0200

How can I get a backtrace of device crashes when connecting to mobile Internet? (1.0.8.19))

I notice frequent crashes of the device. It just turns off. Many times, after the restart it crashes right again.

I assume this is related to mobile internet access for a couple of reasons:

  • I never saw these crashes after skipping the PIN-code. i.e. without GSM access
  • I never saw these crashes in flight-mode
  • It seems to crash more likely when in areas with poor network connection
  • Crashes often happen as soon as browser starts

Is there any way I can provide a backtrace or any other further information that will help you fixing the issue?

How can I get a backtrace of device crashes when connecting to mobile Internet? (1.0.8.19))

I notice frequent crashes of the device. It just turns off. Many times, after the restart it crashes right again.

I assume this is related to mobile internet access for a couple of reasons:

  • I never saw these crashes after skipping the PIN-code. i.e. without GSM access
  • I never saw these crashes in flight-mode
  • It seems to crash more likely when in areas with poor network connection
  • Crashes often happen as soon as browser starts

Is there any way I can provide a backtrace or any other further information that will help you fixing the issue?

EDIT: Another strange thing I noticed is that after such a crash, the device often claims that the battery had only 4% voltage left. After another reboot it indicates a plausible value (e.g. 50%) again.

How can I get a backtrace of device crashes when connecting to mobile Internet? (1.0.8.19))

I notice frequent crashes of the device. It just turns off. Many times, after the restart it crashes right again.

I assume this is related to mobile internet access for a couple of reasons:

  • I never saw these crashes after skipping the PIN-code. i.e. without GSM access
  • I never saw these crashes in flight-mode
  • It seems to crash more likely when in areas with poor network connection
  • Crashes often happen as soon as browser starts

Is there any way I can provide a backtrace or any other further information that will help you fixing the issue?

EDIT: Another strange thing I noticed is that after such a crash, the device often claims that the battery had only 4% voltage left. After another reboot it indicates a plausible value (e.g. 50%) again.