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posted 2015-01-20 17:05:56 +0300

HW issue ? wifi hotspot killed 3G connection after too long idle time

Since a long time, I'm using my phone as a daily wifi hotspot @ work. Since the availability of wireless hotspot in Sailfish settings, I always lost internet 3G connection ( on my computer AND on jolla phone ) if i dont use the data connection for certain time ( estimated around 30 minutes ) I already tried 2 french different providers ( Free mobile which is susing roaming with Orange, I supposed it was coming from this specific thing and then switched to Bouygues Telecom who's got its proper network ) and same issue on both providers .. After it happened, i'm still connected to Jolla on my computer and I can ping my Jolla (ip gateway 192.168.0.1 in computer wifi status ) but dns are not working anymore ( ping google five me unknown host ) and tracert of a public IP give me the way from my computer to 192.168.0.1 and then nothing Data connection is not working anymore on my Jolla also ! even if hotspot is disabled and 3g icon is shown as connected. There is only 2 ways for me to get the data back --> reboot the Jolla... airplane mode for a period ... - tried the sailfishutilities to restart network services --> FAIL With these 2 solutions, I got network back but with teh sailfish utilities trick, I get network back but can't send sms/mms neither call someone, connection to 3g is shown connected in the settings, but not in the home screen ! all I can do is reboot my phone or switch to airplane mode .... each 30 minutes ...

This bug is driving me crazy and I tryed differents wireless dongle on my provider, disable all automatic email sync on my phone. I even can receive sms while using the hotspot without loosing data on both computer and Jolla and every time SUDENLY, everything is broken ... :(

If I can send logs or do whatever test to help investigations on this part, I'll be happy to help ( I just did a full wipe of my Jolla without any backup restored and bug's still happening )

PS : My jolla has already done a trip to Finland to get it's ntwork chip and antenna replaced in the past year, hope it's not another HW issue ...

HW issue ? wifi hotspot killed 3G connection after too long idle time

Since a long time, I'm using my phone as a daily wifi hotspot @ work. Since the availability of wireless hotspot in Sailfish settings, I always lost internet 3G connection ( on my computer AND on jolla phone ) if i dont use the data connection for certain time ( estimated around 30 minutes )

I already tried 2 french different providers ( Free mobile which is susing roaming with Orange, I supposed it was coming from this specific thing and then switched to Bouygues Telecom who's got its proper network ) and same issue on both providers ..

After it happened, i'm still connected to Jolla on my computer and I can ping my Jolla (ip gateway 192.168.0.1 in computer wifi status ) but dns are not working anymore ( ping google five me unknown host ) and tracert of a public IP give me the way from my computer to 192.168.0.1 and then nothing Data connection is not working anymore on my Jolla also ! even if hotspot is disabled and 3g icon is shown as connected. connected.

There is only 2 ways for me to get the data back --> reboot the Jolla... airplane mode for a period ... - tried the sailfishutilities to restart network services --> FAIL With these 2 solutions, I got network back but with teh sailfish utilities trick, I get network back but can't send sms/mms neither call someone, connection to 3g is shown connected in the settings, but not in the home screen ! all I can do is reboot my phone or switch to airplane mode .... each 30 minutes ...

This bug is driving me crazy and I tryed differents wireless dongle on my provider, disable all automatic email sync on my phone. I even can receive sms while using the hotspot without loosing data on both computer and Jolla and every time SUDENLY, everything is broken ... :(

If I can send logs or do whatever test to help investigations on this part, I'll be happy to help ( I just did a full wipe of my Jolla without any backup restored and bug's still happening )

PS : My jolla has already done a trip to Finland to get it's ntwork chip and antenna replaced in the past year, hope it's not another HW issue ...

HW issue ? wifi hotspot / usb tethering killed 3G connection after too long idle time

Since a long time, I'm using my phone as a daily wifi hotspot @ work. Since the availability of wireless hotspot in Sailfish settings, I always lost internet 3G connection ( on my computer AND on jolla phone ) if i dont use the data connection for certain time ( estimated around 30 minutes )

I already tried 2 french different providers ( Free mobile which is susing roaming with Orange, I supposed it was coming from this specific thing and then switched to Bouygues Telecom who's got its proper network ) and same issue on both providers ..

After it happened, i'm still connected to Jolla on my computer and I can ping my Jolla (ip gateway 192.168.0.1 in computer wifi status ) but dns are not working anymore ( ping google five me unknown host ) and tracert of a public IP give me the way from my computer to 192.168.0.1 and then nothing Data connection is not working anymore on my Jolla also ! even if hotspot is disabled and 3g icon is shown as connected.

There is only 2 ways for me to get the data back --> reboot the Jolla... airplane mode for a period ... - tried the sailfishutilities to restart network services --> FAIL With these 2 solutions, I got network back but with teh sailfish utilities trick, I get network back but can't send sms/mms neither call someone, connection to 3g is shown connected in the settings, but not in the home screen ! all I can do is reboot my phone or switch to airplane mode .... each 30 minutes ...

This bug is driving me crazy and I tryed differents wireless dongle on my provider, disable all automatic email sync on my phone. I even can receive sms while using the hotspot without loosing data on both computer and Jolla and every time SUDENLY, everything is broken ... :(

If I can send logs or do whatever test to help investigations on this part, I'll be happy to help ( I just did a full wipe of my Jolla without any backup restored and bug's still happening )

PS : My jolla has already done a trip to Finland to get it's ntwork chip and antenna replaced in the past year, hope it's not another HW issue ...

wifi hotspot / usb tethering killed 3G connection after idle time

Since a long time, I'm using my phone as a daily wifi hotspot @ work. Since the availability of wireless hotspot in Sailfish settings, I always lost internet 3G connection ( on my computer AND on jolla phone ) if i dont use the data connection for certain time ( estimated around 30 minutes )

I already tried 2 french different providers ( Free mobile which is susing roaming with Orange, I supposed it was coming from this specific thing and then switched to Bouygues Telecom who's got its proper network ) and same issue on both providers ..

After it happened, i'm still connected to Jolla on my computer and I can ping my Jolla (ip gateway 192.168.0.1 in computer wifi status ) but dns are not working anymore ( ping google five me unknown host ) and tracert of a public IP give me the way from my computer to 192.168.0.1 and then nothing Data connection is not working anymore on my Jolla also ! even if hotspot is disabled and 3g icon is shown as connected.

There is only 2 ways for me to get the data back --> reboot the Jolla... airplane mode for a period ... - tried the sailfishutilities to restart network services --> FAIL With these 2 solutions, I got network back but with teh sailfish utilities trick, I get network back but can't send sms/mms neither call someone, connection to 3g is shown connected in the settings, but not in the home screen ! all I can do is reboot my phone or switch to airplane mode .... each 30 minutes ...

This bug is driving me crazy and I tryed differents wireless dongle on my provider, disable all automatic email sync on my phone. I even can receive sms while using the hotspot without loosing data on both computer and Jolla and every time SUDENLY, everything is broken ... :(

If I can send logs or do whatever test to help investigations on this part, I'll be happy to help ( I just did a full wipe of my Jolla without any backup restored and bug's still happening )

PS : My jolla has already done a trip to Finland to get it's ntwork chip and antenna replaced in the past year, hope it's not another HW issue ...

EDIT : after testing usb tethering, issue happened also with this mode, title edited and comment added below. Help Jolla !

[bug] wifi hotspot / usb tethering killed 3G connection after idle time

Since a long time, I'm using my phone as a daily wifi hotspot @ work. Since the availability of wireless hotspot in Sailfish settings, I always lost internet 3G connection ( on my computer AND on jolla phone ) if i dont use the data connection for certain time ( estimated around 30 minutes )

I already tried 2 french different providers ( Free mobile which is susing roaming with Orange, I supposed it was coming from this specific thing and then switched to Bouygues Telecom who's got its proper network ) and same issue on both providers ..

After it happened, i'm still connected to Jolla on my computer and I can ping my Jolla (ip gateway 192.168.0.1 in computer wifi status ) but dns are not working anymore ( ping google five me unknown host ) and tracert of a public IP give me the way from my computer to 192.168.0.1 and then nothing Data connection is not working anymore on my Jolla also ! even if hotspot is disabled and 3g icon is shown as connected.

There is only 2 ways for me to get the data back --> reboot the Jolla... airplane mode for a period ... - tried the sailfishutilities to restart network services --> FAIL With these 2 solutions, I got network back but with teh sailfish utilities trick, I get network back but can't send sms/mms neither call someone, connection to 3g is shown connected in the settings, but not in the home screen ! all I can do is reboot my phone or switch to airplane mode .... each 30 minutes ...

This bug is driving me crazy and I tryed differents wireless dongle on my provider, disable all automatic email sync on my phone. I even can receive sms while using the hotspot without loosing data on both computer and Jolla and every time SUDENLY, everything is broken ... :(

If I can send logs or do whatever test to help investigations on this part, I'll be happy to help ( I just did a full wipe of my Jolla without any backup restored and bug's still happening )

PS : My jolla has already done a trip to Finland to get it's ntwork chip and antenna replaced in the past year, hope it's not another HW issue ...

EDIT : after testing usb tethering, issue happened also with this mode, title edited and comment added below. Help Jolla !