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Hello,

since the last update I had several times problems with this feature: my Jolla always lies face-down, because it's covered in the insmat flip case, the little fastener-thing on it implicate it this way. When a call arrives, I hear it ringing once or twice, then automatically the call is rejected / silenced, I have to make a lot of unnecessary swipes / pushes etc. to accept the call.

Similarly, when my Jolla is in my pocket and I try to take it out, it happens that accidentally the phone is turned and the call is rejected.

Do you experience this the same way, or is there already a thread about this topic I haven't found (I really searched :-))? And for me the most urgent question: how can I disable this feature?

Thank you!

Hello,

since the last update I had several times problems with this feature: my Jolla always lies face-down, because it's covered in the insmat flip case, the little fastener-thing on it implicate it this way. When a call arrives, I hear it ringing once or twice, then automatically the call is rejected / silenced, I have to make a lot of unnecessary swipes / pushes etc. to accept the call.

Similarly, when my Jolla is in my pocket and I try to take it out, it happens that accidentally the phone is turned and the call is rejected.

Do you experience this the same way, or is there already a thread about this topic I haven't found (I really searched :-))? And for me the most urgent question: how can I disable this feature?

Thank you!

Hello,

since the last update I had several times problems with this feature: my Jolla always lies face-down, because it's covered in the insmat flip case, the little fastener-thing on it implicate it this way. When a call arrives, I hear it ringing once or twice, then automatically the call is rejected / silenced, I have to make a lot of unnecessary swipes / pushes etc. to accept the call.

Similarly, when my Jolla is in my pocket and I try to take it out, it happens that accidentally the phone is turned and the call is rejected.

Do you experience this the same way, or is there already a thread about this topic I haven't found (I really searched :-))? And for me the most urgent question: how can I disable this feature?

Thank you!

So,

a couple of days / weeks passed now, and I had this issue at least two more times: my Jolla lies face down, a call is coming in, the phone rings once, and then it is automatically rejected / silenced without having touched the phone.

Either it is a bug: the sensor or the feature-code is set too sensitive / wrong ... Or it is a missing feature: it has to be switchable on or off, according to the users mood.

I think it is both, a bug and a feature request, so I tagged as it.

the original post is cited below:

Hello,

since the last update I had several times problems with this feature: my Jolla always lies face-down, because it's covered in the insmat flip case, the little fastener-thing on it implicate it this way. When a call arrives, I hear it ringing once or twice, then automatically the call is rejected / silenced, I have to make a lot of unnecessary swipes / pushes etc. to accept the call.

Similarly, when my Jolla is in my pocket and I try to take it out, it happens that accidentally the phone is turned and the call is rejected.

Do you experience this the same way, or is there already a thread about this topic I haven't found (I really searched :-))? And for me the most urgent question: how can I disable this feature?

Thank you!

So,

a couple of days / weeks passed now, and I had this issue at least two more times: my Jolla lies face down, a call is coming in, the phone rings once, and then it is automatically rejected / silenced without having touched the phone.

Either it is a bug: the sensor or the feature-code is set too sensitive / wrong ... Or it is a missing feature: it has to be switchable on or off, according to the users mood.

I think it is both, a bug and a feature request, so I tagged as it.

the original post is cited below:

Hello,

since the last update I had several times problems with this feature: my Jolla always lies face-down, because it's covered in the insmat flip case, the little fastener-thing on it implicate it this way. When a call arrives, I hear it ringing once or twice, then automatically the call is rejected / silenced, I have to make a lot of unnecessary swipes / pushes etc. to accept the call.

Similarly, when my Jolla is in my pocket and I try to take it out, it happens that accidentally the phone is turned and the call is rejected.

Do you experience this the same way, or is there already a thread about this topic I haven't found (I really searched :-))? And for me the most urgent question: how can I disable this feature?

Thank you!

Am I really the only one seeing this problem? Quite often my Jolla rejects incoming calls by itself or I reject them by mistake (turning the phone the wrong way while getting it out of the pocket). So for the last time I try to get votes for the feature request to have the opportunity to turn this feature off ;-).

original post below:

So,

a couple of days / weeks passed now, and I had this issue at least two more times: my Jolla lies face down, a call is coming in, the phone rings once, and then it is automatically rejected / silenced without having touched the phone.

Either it is a bug: the sensor or the feature-code is set too sensitive / wrong ... Or it is a missing feature: it has to be switchable on or off, according to the users mood.

I think it is both, a bug and a feature request, so I tagged as it.

the original post is cited below:

Hello,

since the last update I had several times problems with this feature: my Jolla always lies face-down, because it's covered in the insmat flip case, the little fastener-thing on it implicate it this way. When a call arrives, I hear it ringing once or twice, then automatically the call is rejected / silenced, I have to make a lot of unnecessary swipes / pushes etc. to accept the call.

Similarly, when my Jolla is in my pocket and I try to take it out, it happens that accidentally the phone is turned and the call is rejected.

Do you experience this the same way, or is there already a thread about this topic I haven't found (I really searched :-))? And for me the most urgent question: how can I disable this feature?

Thank you!

Am I really the only one seeing this problem? Quite often my Jolla rejects incoming calls by itself or I reject them by mistake (turning the phone the wrong way while getting it out of the pocket). So for the last time I try to get votes for the feature request to have the opportunity to turn this feature off ;-).

original post below:

So,

a couple of days / weeks passed now, and I had this issue at least two more times: my Jolla lies face down, a call is coming in, the phone rings once, and then it is automatically rejected / silenced without having touched the phone.

Either it is a bug: the sensor or the feature-code is set too sensitive / wrong ... Or it is a missing feature: it has to be switchable on or off, according to the users mood.

I think it is both, a bug and a feature request, so I tagged as it.

the original post is cited below:

Hello,

since the last update I had several times problems with this feature: my Jolla always lies face-down, because it's covered in the insmat flip case, the little fastener-thing on it implicate it this way. When a call arrives, I hear it ringing once or twice, then automatically the call is rejected / silenced, I have to make a lot of unnecessary swipes / pushes etc. to accept the call.

Similarly, when my Jolla is in my pocket and I try to take it out, it happens that accidentally the phone is turned and the call is rejected.

Do you experience this the same way, or is there already a thread about this topic I haven't found (I really searched :-))? And for me the most urgent question: how can I disable this feature?

Thank you!