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posted 2015-02-02 02:49:56 +0200

Need help linux computer has defect MTP connection

Hello sailors,

my computer has a problem to establish an MTP connection to my Jolla-Phone on usb port. I am sure that is not a problem on jolla-phone. Because at my job place, i have a ms windows computer, and all works fine.

At home, does not work. After that i connect the phone to the computer. The phone recognize that a connection on usb is done. And ask for if i want to establish a data connection to the pc, or if it is just for charging. After i choose the data exchange option, then happened nothing on both sides. Command dmesg show that my computer see it but make some nonsense:

usb 3-13.4.3: new high-speed USB device number 8 using xhci_hcd [21378.963961] usb 3-13.4.3: New USB device found, idVendor=2931, idProduct=0afe [21378.963969] usb 3-13.4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [21378.963975] usb 3-13.4.3: Product: Sailfish [21378.963979] usb 3-13.4.3: Manufacturer: Jolla [21378.963983] usb 3-13.4.3: SerialNumber: xxxxxxxxxx (it's not the right one of my phone) [21378.989499] usb-storage 3-13.4.3:1.0: USB Mass Storage device detected [21378.989761] scsi6 : usb-storage 3-13.4.3:1.0 [21378.989892] usbcore: registered new interface driver usb-storage [21379.513049] usb 3-13.4.3: USB disconnect, device number 8

I don't know what to do next. it tells "USB disconnect, device number 8". Noting is naturally to be seen with the mount command.

Other possibility to connect my phone to the computer, will be with an OTA-Suite, like airdroid. Then comes the next problem.

My configuration is: Sailfish 1.1.1.27 Linux Mint 17 with KDE

Thanks in adavnce for your help

Need help linux computer has defect MTP connection

Hello sailors,

my computer has a problem to establish an MTP connection to my Jolla-Phone on usb port. I am sure that is not a problem on jolla-phone. Because at my job place, i have a ms windows computer, and all works fine.

At home, does not work. After that i connect the phone to the computer. The phone recognize that a connection on usb is done. And ask for if i want to establish a data connection to the pc, or if it is just for charging. After i choose the data exchange option, then happened nothing on both sides. Command dmesg show that my computer see it but make some nonsense:

usb 3-13.4.3: new high-speed USB device number 8 using xhci_hcd xhci_hcd
[21378.963961] usb 3-13.4.3: New USB device found, idVendor=2931, idProduct=0afe
[21378.963969] usb 3-13.4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 SerialNumber=3
[21378.963975] usb 3-13.4.3: Product: Sailfish
[21378.963979] usb 3-13.4.3: Manufacturer: Jolla
[21378.963983] usb 3-13.4.3: SerialNumber: xxxxxxxxxx (it's not the right one of my phone) phone)
[21378.989499] usb-storage 3-13.4.3:1.0: USB Mass Storage device detected
[21378.989761] scsi6 : usb-storage 3-13.4.3:1.0 3-13.4.3:1.0
[21378.989892] usbcore: registered new interface driver usb-storage usb-storage
[21379.513049] usb 3-13.4.3: USB disconnect, device number 8

I don't know what to do next. it tells "USB disconnect, device number 8". Noting is naturally to be seen with the mount command.

Other possibility to connect my phone to the computer, will be with an OTA-Suite, like airdroid. Then comes the next problem.

My configuration is: Sailfish 1.1.1.27 Linux Mint 17 with KDE

Thanks in adavnce for your help

Need help linux computer has defect MTP connection

Hello sailors,

my computer has a problem to establish an MTP connection to my Jolla-Phone on usb port. I am sure that is not a problem on jolla-phone. Because at my job place, i have a ms windows computer, and all works fine.

At home, does not work. After that i connect the phone to the computer. The phone recognize that a connection on usb is done. And ask for if i want to establish a data connection to the pc, or if it is just for charging. After i choose the data exchange option, then happened nothing on both sides. Command dmesg show that my computer see it but make some nonsense:

usb 3-13.4.3: new high-speed USB device number 8 using xhci_hcd
[21378.963961] usb 3-13.4.3: New USB device found, idVendor=2931, idProduct=0afe
[21378.963969] usb 3-13.4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[21378.963975] usb 3-13.4.3: Product: Sailfish
[21378.963979] usb 3-13.4.3: Manufacturer: Jolla
[21378.963983] usb 3-13.4.3: SerialNumber: xxxxxxxxxx (it's not the right one of my phone)
[21378.989499] usb-storage 3-13.4.3:1.0: USB Mass Storage device detected
[21378.989761] scsi6 : usb-storage 3-13.4.3:1.0
[21378.989892] usbcore: registered new interface driver usb-storage
[21379.513049] usb 3-13.4.3: USB disconnect, device number 8

I don't know what to do next. it tells "USB disconnect, device number 8". Noting is naturally to be seen with the mount command.

Other possibility to connect my phone to the computer, will be with an OTA-Suite, like airdroid. Then comes the next problem.

My configuration is: Sailfish 1.1.1.27 Linux Mint 17 with KDE

Thanks in adavnce for your help

Need help linux computer has defect MTP connection

Hello sailors,

my computer has a problem to establish an MTP connection to my Jolla-Phone on usb port. I am sure that is not a problem on jolla-phone. Because at my job place, i have a ms windows computer, and all works fine.

At home, does not work. After that i connect the phone to the computer. The phone recognize that a connection on usb is done. And ask for if i want to establish a data connection to the pc, or if it is just for charging. After i choose the data exchange option, then happened nothing on both sides. Command dmesg show that my computer see it but make some nonsense:

usb 3-13.4.3: new high-speed USB device number 8 using xhci_hcd
[21378.963961] usb 3-13.4.3: New USB device found, idVendor=2931, idProduct=0afe
[21378.963969] usb 3-13.4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[21378.963975] usb 3-13.4.3: Product: Sailfish
[21378.963979] usb 3-13.4.3: Manufacturer: Jolla
[21378.963983] usb 3-13.4.3: SerialNumber: xxxxxxxxxx (it's not the right one of my phone)
[21378.989499] usb-storage 3-13.4.3:1.0: USB Mass Storage device detected
[21378.989761] scsi6 : usb-storage 3-13.4.3:1.0
[21378.989892] usbcore: registered new interface driver usb-storage
[21379.513049] usb 3-13.4.3: USB disconnect, device number 8

I don't know what to do next. it tells "USB disconnect, device number 8". Noting is naturally to be seen with the mount command.

Other possibility to connect my phone to the computer, will be with an OTA-Suite, like airdroid. Then comes the next problem.

My configuration is: Sailfish 1.1.1.27 Linux Mint 17 with KDE

Update of 2.2.2015: MTP don't work with kio-mtp, and with gmtp, device is then always disconnected after been detected.

Thanks in adavnce advance for your help

Need help linux computer has defect MTP connection

Hello sailors,

my computer has a problem to establish an MTP connection to my Jolla-Phone on usb port. I am sure that is not a problem on jolla-phone. Because at my job place, i have a ms windows computer, and all works fine.

At home, does not work. After that i connect the phone to the computer. The phone recognize that a connection on usb is done. And ask for if i want to establish a data connection to the pc, or if it is just for charging. After i choose the data exchange option, then happened nothing on both sides. Command dmesg show that my computer see it but make some nonsense:

usb 3-13.4.3: new high-speed USB device number 8 using xhci_hcd
[21378.963961] usb 3-13.4.3: New USB device found, idVendor=2931, idProduct=0afe
[21378.963969] usb 3-13.4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[21378.963975] usb 3-13.4.3: Product: Sailfish
[21378.963979] usb 3-13.4.3: Manufacturer: Jolla
[21378.963983] usb 3-13.4.3: SerialNumber: xxxxxxxxxx (it's not the right one of my phone)
[21378.989499] usb-storage 3-13.4.3:1.0: USB Mass Storage device detected
[21378.989761] scsi6 : usb-storage 3-13.4.3:1.0
[21378.989892] usbcore: registered new interface driver usb-storage
[21379.513049] usb 3-13.4.3: USB disconnect, device number 8

I don't know what to do next. it tells "USB disconnect, device number 8". Noting is naturally to be seen with the mount command.

Other possibility to connect my phone to the computer, will be with an OTA-Suite, like airdroid. Then comes the next problem.

My configuration is: is:
Sailfish 1.1.1.27 1.1.1.27
Linux Mint 17 with KDE

Update of 2.2.2015:Updates:
-
MTP don't work with kio-mtp, and with gmtp, device is then always disconnected after been detected.
- The dpkg dpkg -l |grep mtp command give back that gmtp, libmtp-common, libmtp9:amd64 are installed (currently is kio-mtp uninstalled after that it definitive didn't worked).

Thanks in advance for your help

Need help linux computer has defect MTP connection

Hello sailors,

my computer has a problem to establish an MTP connection to my Jolla-Phone on usb port. I am sure that is not a problem on jolla-phone. Because at my job place, i have a ms windows computer, and all works fine.

At home, does not work. After that i connect the phone to the computer. The phone recognize that a connection on usb is done. And ask for if i want to establish a data connection to the pc, or if it is just for charging. After i choose the data exchange option, then happened nothing on both sides. Command dmesg show that my computer see it but make some nonsense:

usb 3-13.4.3: new high-speed USB device number 8 using xhci_hcd
[21378.963961] usb 3-13.4.3: New USB device found, idVendor=2931, idProduct=0afe
[21378.963969] usb 3-13.4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[21378.963975] usb 3-13.4.3: Product: Sailfish
[21378.963979] usb 3-13.4.3: Manufacturer: Jolla
[21378.963983] usb 3-13.4.3: SerialNumber: xxxxxxxxxx (it's not the right one of my phone)
[21378.989499] usb-storage 3-13.4.3:1.0: USB Mass Storage device detected
[21378.989761] scsi6 : usb-storage 3-13.4.3:1.0
[21378.989892] usbcore: registered new interface driver usb-storage
[21379.513049] usb 3-13.4.3: USB disconnect, device number 8

I don't know what to do next. it tells "USB disconnect, device number 8". Noting is naturally to be seen with the mount command.

Other possibility to connect my phone to the computer, will be with an OTA-Suite, like airdroid. Then comes the next problem.

My configuration is:
Sailfish 1.1.1.27
Linux Mint 17 with KDE

Updates:
- MTP don't work with kio-mtp, and with gmtp, device is then always disconnected after been detected.
- The dpkg dpkg -l |grep mtp command give back that gmtp, libmtp-common, libmtp9:amd64 are installed (currently is kio-mtp uninstalled after that it definitive didn't worked).worked). - I've tried to plug the phone on different port of the computer, with other cable. sometimes i see nothing in dmesg sometimes that the device was disconnected after detection. - I had just one time on a port that it displayed in dmesg report a " nss-myhostname is not installed" warning. DEvice were mounted, but explorer could not access to a formatted "container.

Thanks in advance for your help