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posted 2015-03-05 11:08:00 +0200

[1.1.2.16] System update fails to download

Earlier update appeared to be downloaded succesfully, but trying to install it gave: "Sailfish OS couldn't be updated, try again later. Device will now reboot".

Now, after I've done

rm /home/nemo/.cache/store-client/os-info
pkill store-client

and booted the device (both several times), I cannot even download the update anymore. The device tries to download the update, but progress indicator does not move forward and after 10+ seconds it says update failed.

During the download attempt journalctl gives me

maalis 05 09:48:31 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::isolateNext:96 - disabling "openrepos-Dax" 
...
maalis 05 09:48:33 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::isolateNext:96 - disabling "openrepos-sarkh" 
maalis 05 09:48:33 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::isolateNext:96 - disabling "store" 
maalis 05 09:48:37 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::start:42 - virtual void Package::DistUpgradeTransactionPkgKit::start() 
maalis 05 09:48:37 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::start:43 - SSU device configuration pattern: "jolla-configuration-sbj" 
maalis 05 09:48:37 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::refresh:72 - void Package::DistUpgradeTransactionPkgKit::refresh() 
maalis 05 09:48:40 J24jolla [3574]: [D] PackageHandler::slotUpgradeProgress:665 - void PackageHandler::slotUpgradeProgress(int) 1 
maalis 05 09:48:40 J24jolla [3574]: [D] DBusConnector::storeCredentials:519 - void DBusConnector::storeCredentials(const QDBusMessage&) 
maalis 05 09:48:40 J24jolla kernel: PK-Backend(3606) send signal 9 to ssu(3687)
maalis 05 09:48:42 J24jolla [3574]: [D] DBusConnector::storeCredentials:519 - void DBusConnector::storeCredentials(const QDBusMessage&) 
maalis 05 09:48:42 J24jolla kernel: PK-Backend(3606) send signal 9 to ssu(3690)
maalis 05 09:48:44 J24jolla [3574]: [D] DBusConnector::storeCredentials:519 - void DBusConnector::storeCredentials(const QDBusMessage&) 
maalis 05 09:48:44 J24jolla kernel: PK-Backend(3606) send signal 9 to ssu(3693)
maalis 05 09:48:46 J24jolla packagekitd[3606]: Needs authentication: https://store-repository.jolla.com/releases/1.1.2.16/jolla-hw/adaptation-android-common/armv7hl/?credentials=store
maalis 05 09:48:47 J24jolla packagekitd[3606]: Needs authentication: https://store-repository.jolla.com/releases/1.1.2.16/jolla-hw/adaptation-android-common/armv7hl/?credentials=store
maalis 05 09:48:47 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::slotTransactionError:154 - void Package::DistUpgradeTransactionPkgKit::slotTransactionError(PackageKit::Transaction::Error, const QString&) 37 "Authentication failed (is SSU set up correctly?)" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::slotTransactionFinished:114 - void Package::DistUpgradeTransactionPkgKit::slotTransactionFinished(PackageKit::Transaction::Exit, uint) 2 16590 
maalis 05 09:48:54 J24jolla [3574]: [D] PackageHandler::slotUpgradeFailure:689 - void PackageHandler::slotUpgradeFailure(const QString&) "Authentication failed (is SSU set up correctly?)" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::slotWrappedTransactionFailure:244 - Wrapped transaction failed: "Authentication failed (is SSU set up correctly?)" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::setSsuVersion:181 - void Package::RepositoryTransactionPkgKit::setSsuVersion(const QString&) new version "1.1.2.16" current version "1.1.2.16" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "openrepos-Dax" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::~DistUpgradeTransactionPkgKit:37 - virtual Package::DistUpgradeTransactionPkgKit::~DistUpgradeTransactionPkgKit() 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "openrepos-Elleo" 
...
maalis 05 09:48:56 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "openrepos-sarkh" 
maalis 05 09:48:56 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "store" 
maalis 05 09:48:57 J24jolla [3574]: [D] PackageHandler::slotUpgradeSuccess:674 - void PackageHandler::slotUpgradeSuccess() 0 
maalis 05 09:48:57 J24jolla [3574]: [D] PackageHandler::slotUpgradeSuccess:677 - Already failed earlier. 
maalis 05 09:48:57 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::~RepositoryTransactionPkgKit:30 - deleting RepositoryTransactionPkgKit

At this point ssu re printed Device release is currently: 1.1.2.16. My device information page says current version is 1.1.1.27 so I did ssu re 1.1.1.27 and tried to update again, still fails to download.

[1.1.2.16] System update fails to download

Earlier update appeared to be downloaded succesfully, but trying to install it gave: "Sailfish OS couldn't be updated, try again later. Device will now reboot".

Now, after I've done

rm /home/nemo/.cache/store-client/os-info
pkill store-client

and booted the device (both several times), I cannot even download the update anymore. The device tries to download the update, but progress indicator does not move forward and after 10+ seconds it says update failed.

During the download attempt journalctl gives me

maalis 05 09:48:31 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::isolateNext:96 - disabling "openrepos-Dax" 
...
maalis 05 09:48:33 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::isolateNext:96 - disabling "openrepos-sarkh" 
maalis 05 09:48:33 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::isolateNext:96 - disabling "store" 
maalis 05 09:48:37 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::start:42 - virtual void Package::DistUpgradeTransactionPkgKit::start() 
maalis 05 09:48:37 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::start:43 - SSU device configuration pattern: "jolla-configuration-sbj" 
maalis 05 09:48:37 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::refresh:72 - void Package::DistUpgradeTransactionPkgKit::refresh() 
maalis 05 09:48:40 J24jolla [3574]: [D] PackageHandler::slotUpgradeProgress:665 - void PackageHandler::slotUpgradeProgress(int) 1 
maalis 05 09:48:40 J24jolla [3574]: [D] DBusConnector::storeCredentials:519 - void DBusConnector::storeCredentials(const QDBusMessage&) 
maalis 05 09:48:40 J24jolla kernel: PK-Backend(3606) send signal 9 to ssu(3687)
maalis 05 09:48:42 J24jolla [3574]: [D] DBusConnector::storeCredentials:519 - void DBusConnector::storeCredentials(const QDBusMessage&) 
maalis 05 09:48:42 J24jolla kernel: PK-Backend(3606) send signal 9 to ssu(3690)
maalis 05 09:48:44 J24jolla [3574]: [D] DBusConnector::storeCredentials:519 - void DBusConnector::storeCredentials(const QDBusMessage&) 
maalis 05 09:48:44 J24jolla kernel: PK-Backend(3606) send signal 9 to ssu(3693)
maalis 05 09:48:46 J24jolla packagekitd[3606]: Needs authentication: https://store-repository.jolla.com/releases/1.1.2.16/jolla-hw/adaptation-android-common/armv7hl/?credentials=store
maalis 05 09:48:47 J24jolla packagekitd[3606]: Needs authentication: https://store-repository.jolla.com/releases/1.1.2.16/jolla-hw/adaptation-android-common/armv7hl/?credentials=store
maalis 05 09:48:47 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::slotTransactionError:154 - void Package::DistUpgradeTransactionPkgKit::slotTransactionError(PackageKit::Transaction::Error, const QString&) 37 "Authentication failed (is SSU set up correctly?)" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::slotTransactionFinished:114 - void Package::DistUpgradeTransactionPkgKit::slotTransactionFinished(PackageKit::Transaction::Exit, uint) 2 16590 
maalis 05 09:48:54 J24jolla [3574]: [D] PackageHandler::slotUpgradeFailure:689 - void PackageHandler::slotUpgradeFailure(const QString&) "Authentication failed (is SSU set up correctly?)" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::slotWrappedTransactionFailure:244 - Wrapped transaction failed: "Authentication failed (is SSU set up correctly?)" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::setSsuVersion:181 - void Package::RepositoryTransactionPkgKit::setSsuVersion(const QString&) new version "1.1.2.16" current version "1.1.2.16" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "openrepos-Dax" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::~DistUpgradeTransactionPkgKit:37 - virtual Package::DistUpgradeTransactionPkgKit::~DistUpgradeTransactionPkgKit() 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "openrepos-Elleo" 
...
maalis 05 09:48:56 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "openrepos-sarkh" 
maalis 05 09:48:56 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "store" 
maalis 05 09:48:57 J24jolla [3574]: [D] PackageHandler::slotUpgradeSuccess:674 - void PackageHandler::slotUpgradeSuccess() 0 
maalis 05 09:48:57 J24jolla [3574]: [D] PackageHandler::slotUpgradeSuccess:677 - Already failed earlier. 
maalis 05 09:48:57 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::~RepositoryTransactionPkgKit:30 - deleting RepositoryTransactionPkgKit

At this point ssu re printed Device release is currently: 1.1.2.16. My device information page says current version is 1.1.1.27 so I did ssu re 1.1.1.27 and tried to update again, still fails to download.

EDIT: Before anyone asks, I've triple checked the obvious: The device is connected to the internet. Tried to download the update both over WiFi and mobile data.

[1.1.2.16] System update fails to download

Earlier update appeared to be downloaded succesfully, but trying to install it gave: "Sailfish OS couldn't be updated, try again later. Device will now reboot".

Now, after I've done

rm /home/nemo/.cache/store-client/os-info
pkill store-client

and booted the device (both several times), I cannot even download the update anymore. The device tries to download the update, but progress indicator does not move forward and after 10+ seconds it says update failed.

During the download attempt journalctl journalctl gives me

maalis 05 09:48:31 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::isolateNext:96 - disabling "openrepos-Dax" 
...
maalis 05 09:48:33 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::isolateNext:96 - disabling "openrepos-sarkh" 
maalis 05 09:48:33 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::isolateNext:96 - disabling "store" 
maalis 05 09:48:37 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::start:42 - virtual void Package::DistUpgradeTransactionPkgKit::start() 
maalis 05 09:48:37 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::start:43 - SSU device configuration pattern: "jolla-configuration-sbj" 
maalis 05 09:48:37 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::refresh:72 - void Package::DistUpgradeTransactionPkgKit::refresh() 
maalis 05 09:48:40 J24jolla [3574]: [D] PackageHandler::slotUpgradeProgress:665 - void PackageHandler::slotUpgradeProgress(int) 1 
maalis 05 09:48:40 J24jolla [3574]: [D] DBusConnector::storeCredentials:519 - void DBusConnector::storeCredentials(const QDBusMessage&) 
maalis 05 09:48:40 J24jolla kernel: PK-Backend(3606) send signal 9 to ssu(3687)
maalis 05 09:48:42 J24jolla [3574]: [D] DBusConnector::storeCredentials:519 - void DBusConnector::storeCredentials(const QDBusMessage&) 
maalis 05 09:48:42 J24jolla kernel: PK-Backend(3606) send signal 9 to ssu(3690)
maalis 05 09:48:44 J24jolla [3574]: [D] DBusConnector::storeCredentials:519 - void DBusConnector::storeCredentials(const QDBusMessage&) 
maalis 05 09:48:44 J24jolla kernel: PK-Backend(3606) send signal 9 to ssu(3693)
maalis 05 09:48:46 J24jolla packagekitd[3606]: Needs authentication: https://store-repository.jolla.com/releases/1.1.2.16/jolla-hw/adaptation-android-common/armv7hl/?credentials=store
maalis 05 09:48:47 J24jolla packagekitd[3606]: Needs authentication: https://store-repository.jolla.com/releases/1.1.2.16/jolla-hw/adaptation-android-common/armv7hl/?credentials=store
maalis 05 09:48:47 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::slotTransactionError:154 - void Package::DistUpgradeTransactionPkgKit::slotTransactionError(PackageKit::Transaction::Error, const QString&) 37 "Authentication failed (is SSU set up correctly?)" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::slotTransactionFinished:114 - void Package::DistUpgradeTransactionPkgKit::slotTransactionFinished(PackageKit::Transaction::Exit, uint) 2 16590 
maalis 05 09:48:54 J24jolla [3574]: [D] PackageHandler::slotUpgradeFailure:689 - void PackageHandler::slotUpgradeFailure(const QString&) "Authentication failed (is SSU set up correctly?)" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::slotWrappedTransactionFailure:244 - Wrapped transaction failed: "Authentication failed (is SSU set up correctly?)" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::setSsuVersion:181 - void Package::RepositoryTransactionPkgKit::setSsuVersion(const QString&) new version "1.1.2.16" current version "1.1.2.16" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "openrepos-Dax" 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::DistUpgradeTransactionPkgKit::~DistUpgradeTransactionPkgKit:37 - virtual Package::DistUpgradeTransactionPkgKit::~DistUpgradeTransactionPkgKit() 
maalis 05 09:48:54 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "openrepos-Elleo" 
...
maalis 05 09:48:56 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "openrepos-sarkh" 
maalis 05 09:48:56 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::restoreNext:129 - enabling "store" 
maalis 05 09:48:57 J24jolla [3574]: [D] PackageHandler::slotUpgradeSuccess:674 - void PackageHandler::slotUpgradeSuccess() 0 
maalis 05 09:48:57 J24jolla [3574]: [D] PackageHandler::slotUpgradeSuccess:677 - Already failed earlier. 
maalis 05 09:48:57 J24jolla [3574]: [D] Package::RepositoryTransactionPkgKit::~RepositoryTransactionPkgKit:30 - deleting RepositoryTransactionPkgKit

At this point ssu re printed Device release is currently: 1.1.2.16. My device information page says current version is 1.1.1.27 so I did ssu re 1.1.1.27 and tried to update again, still fails to download.

EDIT: Before anyone asks, I've triple checked the obvious: The device is connected to the internet. Tried to download the update both over WiFi and mobile data.