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I've had my device for over 14 months and I've never ever had 3g signal.

I'd checked and double check with my carrier and my settings, etc, and I never had beter than 2g (most carriers don't support 4g here yet). Still, I wasn't 100% sure if it wasn't somehow the carrier's or SIMs fault.

Today I grabbed a friend's iPad 3g, stuffed my SIM in it, copied the APN settings, and it worked immediately, which pretty much means the issue is on my side/the jolla's side.

I live in Argentina. My providers during this time have been Movistar (a telefonica subsidiary), Tuenti (another telefonica subsidiary) and another which I can't recall right now - probably Claro (from the mexican Claro group).

Is it possible that there's an issue with unsupported frequencies? If so, can anything be done?

I've had my device for over 14 months and I've never ever had 3g signal.

I'd checked and double check with my carrier and my settings, etc, and I never had beter than 2g (most carriers don't support 4g here yet). Still, I wasn't 100% sure if it wasn't somehow the carrier's or SIMs fault.

Today I grabbed a friend's iPad 3g, stuffed my SIM in it, copied the APN settings, and it worked immediately, which pretty much means the issue is on my side/the jolla's side.

I live in Argentina. My providers during this time have been Movistar (a telefonica subsidiary), Tuenti (another telefonica subsidiary) and another which I can't recall right now - probably Claro (from the mexican Claro group).

Is it possible that there's an issue with unsupported frequencies? If so, can anything be done?