We have moved to a new Sailfish OS Forum. Please start new discussions there.

Revision history [back]

click to hide/show revision 1
initial version

posted 2015-06-01 12:41:38 +0200

[bug] email client bugs with > 3 accounts

Hi, I waited now extra for the new release (1.1.4) till I talk about this bug. I hoped it was a strange combination on my phone, but I think now this is a real bug.

Here is the situation: I use 3 email accounts from the same provider. All 3 with IMAP integration. First is the most used, 2nd for shopping, 3rd for newsletters. So the 3rd is the least important. As soon as I set up the 3rd account I can initially get the in-box contents and then I get (forever) the error message "authentication failed" or "synchronization failed". The other two accounts work without problems with the exact same server settings. Encryption, Port, Protocols etc. it's all the same.

As soon as I de-activate one of the other accounts, the 3rd one is working normally again (?). When I switch the 3rd to POP in-box all 3 work at the same time.

What is wrong with using 3 as IMAP in-box accounts? Is there a restriction on Sailfish or maybe even at server side? Strangely Thunderbird on my PC has no problems with IMAP on these accounts, so I guess it is a client problem in Sailfish.

Does anybody have an idea?

[bug] email client bugs with > 3 accountsaccounts (same provider)

Hi, I waited now extra for the new release (1.1.4) till I talk about this bug. I hoped it was a strange combination on my phone, but I think now this is a real bug.

Here is the situation: I use 3 email accounts from the same provider. All 3 with IMAP integration. First is the most used, 2nd for shopping, 3rd for newsletters. So the 3rd is the least important. As soon as I set up the 3rd account I can initially get the in-box contents and then I get (forever) the error message "authentication failed" or "synchronization failed". The other two accounts work without problems with the exact same server settings. Encryption, Port, Protocols etc. it's all the same.

As soon as I de-activate one of the other accounts, the 3rd one is working normally again (?). When I switch the 3rd to POP in-box all 3 work at the same time.

What is wrong with using 3 as IMAP in-box accounts? Is there a restriction on Sailfish or maybe even at server side? Strangely Thunderbird on my PC has no problems with IMAP on these accounts, so I guess it is a client problem in Sailfish.

Does anybody have an idea?

[bug] email client bugs with > 3 accounts (same provider)

Hi, I waited now extra for the new release (1.1.4) (1.1.4.29) till I talk about this bug. I hoped it was a strange combination on my phone, but I think now this is a real bug.

Here is the situation: I use 3 email accounts from the same provider. All 3 with IMAP integration. First is the most used, 2nd for shopping, 3rd for newsletters. So the 3rd is the least important. As soon as I set up the 3rd account I can initially get the in-box contents and then I get (forever) the error message "authentication failed" or "synchronization failed". The other two accounts work without problems with the exact same server settings. Encryption, Port, Protocols etc. it's all the same.

As soon as I de-activate one of the other accounts, the 3rd one is working normally again (?). When I switch the 3rd to POP in-box all 3 work at the same time.

What is wrong with using 3 as IMAP in-box accounts? Is there a restriction on Sailfish or maybe even at server side? Strangely Thunderbird on my PC has no problems with IMAP on these accounts, so I guess it is a client problem in Sailfish.

Does anybody have an idea?

[bug] email client bugs with > 3 accounts (same provider)

Hi, I waited now extra for the new release (1.1.4.29) till I talk about this bug. I hoped it was a strange combination on my phone, but I think now this is a real bug.

Here is the situation: I use 3 email accounts from the same provider. All 3 with IMAP integration. First is the most used, 2nd for shopping, 3rd for newsletters. So the 3rd is the least important. As soon as I set up the 3rd account I can initially get the in-box contents and then I get (forever) the error message "authentication failed" or "synchronization failed". The other two accounts work without problems with the exact same server settings. Encryption, Port, Protocols etc. it's all the same.

As soon as I de-activate one of the other accounts, the 3rd one is working normally again (?). When I switch the 3rd to POP in-box all 3 work at the same time.

What is wrong with using 3 as IMAP in-box accounts? Is there a restriction on Sailfish or maybe even at server side? Strangely Thunderbird on my PC has no problems with IMAP on these accounts, so I guess it is a client problem in Sailfish.

Does anybody have an idea?

Edit: Additional Info: Of course I tried to delete and re-establish the account but the behaviour keeps appearing every time. So I don't think it's just a configuration problem it must be sth. deeper.