Revision history [back]

Some mp3/mp4 files do not play in the Jolla music app. The artist gets displayed, but the list of songs is empty.

Any file created by downloading a .mp4 youtube video using video downloadhelper plug-in and then saving the audio track in a separate file using the program "SimpleMovieX" on a mac does not seem to play. These are not the only ones, but a way to re-create the situation. Playing the source video with Jolla's video player plays the movie (both audio and video) just fine.

The files which do not play in Jolla seem to be same files that don't play in Banshee (a music player in Linux) without the gstreamer-0.10-ffmpeg -library installed. After installing that library, Banshee plays those files fine. I noticed Jolla seems to have library "gstreamer-0.10-ffmpeg-0.10.13-10.1.2.jolla.armv7h1" installed.

Another possible clue: It may have something to do with file's metadata, as re-encoding the file using iTunes (neither to mp3 or aac) does not make the file playable in Jolla. The files I have tried had metadata added in iTunes and took one or two seconds to save the metadata to the file. Adding metadata to other music files happens almost instantly.

Could Jolla please fix this bug and is there some workaround available in the mean time? I would not like to re-encode and manually transfer metadata for such music files.

Some mp3/mp4 files do not play in the Jolla music app. The artist gets displayed, but the list of songs is empty.

Any file created by downloading a .mp4 youtube video using video downloadhelper plug-in and then saving the audio track in a separate file using the program "SimpleMovieX" on a mac does not seem to play. These are not the only ones, but a way to re-create the situation. Playing the source video with Jolla's video player plays the movie (both audio and video) just fine.

The files which do not play in Jolla seem to be same files that don't play in Banshee (a music player in Linux) without the gstreamer-0.10-ffmpeg -library installed. After installing that library, Banshee plays those files fine. I noticed Jolla seems to have library "gstreamer-0.10-ffmpeg-0.10.13-10.1.2.jolla.armv7h1" installed.

Another possible clue: It may have something to do with file's metadata, as re-encoding the file using iTunes (neither to mp3 or aac) does not make the file playable in Jolla. The files I have tried had metadata added in iTunes and took one or two seconds to save the metadata to the file. Adding metadata to other music files happens almost instantly.

Could Jolla please fix this bug and is there some workaround available in the mean time? I would not like to re-encode and manually transfer metadata for such music files.

Some mp3/mp4 files do not play in the Jolla music app. The artist gets displayed, but the list of songs is empty.

Any file created by downloading a .mp4 youtube video using video downloadhelper plug-in and then saving the audio track in a separate file using the program "SimpleMovieX" on a mac does not seem to play. These are not the only ones, but a way to re-create the situation. Playing the source video with Jolla's video player plays the movie (both audio and video) just fine.

The files which do not play in Jolla seem to be same files that don't play in Banshee (a music player in Linux) without the gstreamer-0.10-ffmpeg -library installed. After installing that library, Banshee plays those files fine. I noticed Jolla seems to have library "gstreamer-0.10-ffmpeg-0.10.13-10.1.2.jolla.armv7h1" installed.

Another possible clue: It may have something to do with file's metadata, as re-encoding the file using iTunes (neither to mp3 or aac) does not make the file playable in Jolla. The files I have tried had metadata added in iTunes and took one or two seconds to save the metadata to the file. Adding metadata to other music files happens almost instantly.

Could Jolla please fix this bug and is there some workaround available in the mean time? I would not like to re-encode and manually transfer metadata for such music files.