My Jolla is completely dead or I still can do something?

asked 2015-08-07 10:43:56 +0200

Schturman

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updated 2016-08-17 14:29:04 +0200

jiit

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admin

Hi to all.
My phone is dead today :(
Black screen, not react to nothing. Removing battery not help, charging don't do nothing. Looks like a completely dead... (1.1.7.25)
What happened:
Yesterday evening I drove with Waze and BT/Tethering ON from "Car connection" app (~2 hours). All was OK.
At night I put my phone to charging and this morning all looked ok. When I drove to work I activated BT/Tethering ON from "Car connection" app again and saw it connected to my car without any problem. After 15 min, when I arrived, I noticed that screen is freezes and not react to nothing. After few seconds phone got black screen. I was thinking it just another unexpected reboot, but no... phone is not restarted, no boot loop, nothing...

What already tried:
1. Removing battery for more than 30 minutes - nothing
2. Charging - don't do nothing, looks like it not change at all...
3. Connect to PC - nothing
4. Long press on power button - nothing
5. Cleaning connectors in the phone and battery - nothing
6. Connecting charger to phone without battery - yellow led flashing once.
7. Trying to access to Recovery mode and like expected I can't (Vol down + Power).

Can I still do something or my phone is really dead?
Thanks.

EDIT:
Finally today (08.10.15) I've got my phone back !!!
Again BIG thanks to HtheB!
Now a lot of work to restore all my stuff...

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Comments

How about charging battery with external charger or going to recovery mode?

rainisto ( 2015-08-07 10:57:53 +0200 )edit

I don't know if I can find somewhere external charger. About recovery mode I will try it at home, when I will finish work. But like I said the battery was fully charged this morning and now it not react to charging or connecting to PC.

Schturman ( 2015-08-07 11:04:28 +0200 )edit

try cleaning of the connector pins, in the phone and in the battery

simo ( 2015-08-07 11:45:23 +0200 )edit

Already tried :(

Schturman ( 2015-08-07 11:46:44 +0200 )edit

1) Remove battery for >30min. 2) What happens if you connect charger w/o battery plugged in (should flash yellowish...)? 3) Try to start in recovery mode (as mentioned above...) Good luck!

Moth ( 2015-08-07 12:13:48 +0200 )edit

Comments

Did you try recovery mode? See this link: https://jolla.zendesk.com/hc/en-us/articles/204709607-How-do-I-use-the-Recovery-Mode-

There you could try number 5 and 2. If that doesn't work you could try to reset your device (all data gets lost though). I had once a similar problem with another device, where it looked like, but wasn't "dead".

Edit: Just saw that there's a long list of comments, so maybe you already tried everyhthing :-/

molan ( 2015-08-27 21:55:47 +0200 )edit

Yep... Already tried :( Can't access to nothing...

Schturman ( 2015-08-27 22:07:11 +0200 )edit

Man...I'm sorry :-(

molan ( 2015-08-27 22:30:59 +0200 )edit

Gutted. Will you be looking to replace your device with another Jolla?, I hope so, your input towards this device has been invaluable, at least to me. As a result of your knowledge and ownership of a Jolla device, I have learned how to create an RPM on my device, even if, so far, I have only got one app under my belt, but only with your help. In fact, I had the idea, you made it happen, so thank you for that @schturman. :) I hope you find a way to replace your device or even revive the old one. Good luck man! :)

Spam Hunter ( 2015-08-27 22:49:44 +0200 )edit

@Markkyboy, thanks for nice words... http://talk.maemo.org/showthread.php?t=95884

Schturman ( 2015-08-27 23:16:48 +0200 )edit

My Jolla is completely dead or I still can do something?

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