pkcon failed to obtain authentication

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pkcon failed to obtain authentication

asked 2015-09-10 18:51:26 +0200

33 ●3 ●4 ●7

I am running Sailfish 1.1.9.28, and I want to install python on my Jolla phone. I have never tried to run pkcon before, so I cannot tell if it's due to the new version or another problem.

Anyway, if I run

pkcon install python

and entering "y" to proceed, I'm getting an error:

Fatal error: Failed to obtain authentication

The same happens with pkcon update etc.

What am I doing wrong?

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What's the output of ssu domain?

g7 ( 2015-09-10 18:55:30 +0200 )edit

This: Device domain is currently: sales

gruberb ( 2015-09-10 18:59:59 +0200 )edit

That seems good. Have you by any case changed the "Allow developer updates" option in Settings -> System -> Developer mode?

Also try resetting the version number in ssu:

 ssu re 1.1.9.28
 ssu ur

g7 ( 2015-09-10 19:05:32 +0200 )edit

That's maybe the point....I cannot activate it! Which username/password is needed here? I am typing mine in, got redirect to the settings menu, but the little icon is not glowing...

gruberb ( 2015-09-10 19:13:54 +0200 )edit

No, you shouldn't touch that option! That is reserved to Jolla employees.

g7 ( 2015-09-10 19:25:01 +0200 )edit

What's the output of ssu domain?
g7 ( 2015-09-10 18:55:30 +0200 )edit
This: Device domain is currently: sales
gruberb ( 2015-09-10 18:59:59 +0200 )edit
That seems good. Have you by any case changed the "Allow developer updates" option in Settings -> System -> Developer mode?
Also try resetting the version number in ssu:
ssu re 1.1.9.28 ssu ur
g7 ( 2015-09-10 19:05:32 +0200 )edit
That's maybe the point....I cannot activate it! Which username/password is needed here? I am typing mine in, got redirect to the settings menu, but the little icon is not glowing...
gruberb ( 2015-09-10 19:13:54 +0200 )edit
No, you shouldn't touch that option! That is reserved to Jolla employees.
g7 ( 2015-09-10 19:25:01 +0200 )edit

Answer 1

4

answered 2015-11-25 11:28:45 +0200

dg
86 ●1 ●4 ●7

Oh well...

In my case, the solution was to just run pkcon as root (devel-su).

For completeness, I tested what happens if I touch "Allow developer updates" option in Settings -> System -> Developer mode, and tried to use my authentication data.

After that, I didn't notice any problems so I could not test if the steps, coderus described are needed to fix any problems.

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