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Problem after Update to SF2.0 today

asked 2015-09-24 23:40:11 +0200

linuxuser gravatar image

updated 2015-09-24 23:40:43 +0200

I made today evenning the update to SF2.0 It made all steps like optimize filesystem, download, backup (accounts,...). Then, i beginn install. After the white progress bar was full, it told me 'the update fail, press OK to restart' After this reboot, my Jolla doesn't work anymore. It boot, but it hang. The touch doesn't work. The Screen show only this what you can see on this picture. But i can do nothing. image description

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@linuxuser - I had the same problem, as in the update failed just after starting the install

The only way round for me was to TELNET into the device via USB and reset.

See here for the recovery process; https://together.jolla.com/question/22079/howto-all-computer-users-recover-or-reset-a-device-that-is-stuck-in-boot-loop/ - there are instructions for 'linux-users'.

Obviously, you will lose your data if you choose to do a reset via TELNET - it may be that your data is still intact, I wouldn't know how to find out though or retrieve it.

Spam Hunter ( 2015-09-25 00:33:12 +0200 )edit

But there definitely is information on how to do the latter somewhere around here on TJC, do not be afraid. It's just sad that you have to spend time on recovery now :-(

MoritzJT ( 2015-09-25 03:21:30 +0200 )edit

All the instructions (including how to backup your data) are maintained here: https://jolla.zendesk.com/hc/en-us/articles/204709607-How-do-I-use-the-Recovery-Mode-

Sthocs ( 2015-09-25 11:18:51 +0200 )edit

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answered 2015-09-25 19:56:48 +0200

linuxuser gravatar image

I copy all my data over ssh to my desktop today. Now i made Recovery over telnet and my Jolla work again. But it made a recover to SF 1.0.0.5 (Kaajanlampi). Is it possible to jump directly to 1.1.9.28 ? Thank you all for your help :)

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NO you don't go direct! One step at a time. And, don't be tempted to install any extras, until you are up to date

Nieldk ( 2015-09-25 20:06:44 +0200 )edit

It's possible to jump straight to 1.1.9.28 but not recommended.

Spam Hunter ( 2015-09-25 20:08:53 +0200 )edit

That's the problem of having freaquent updates :P Try Android, after a while you won't get any!

jollailija ( 2015-09-25 20:11:39 +0200 )edit
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answered 2015-09-25 20:21:20 +0200

linuxuser gravatar image

My Jolla found the first update (1.0.2-10.12.5.jolla). But i forgot, how many updates are between this release and the release 1.1.9.28. I think, i will see.

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if I remember correctly, the upgrade path should be like this: 1.0.0 -> 1.0.2 -> 1.1.2 -> 1.1.7.28 -> latest

g7 ( 2015-09-25 20:39:41 +0200 )edit

as @g7 states, but I think it is just > 1.0.2.5 > latest, you will see what gets offered. Do not attempt a manual upgrade from CLI! As tempting this might be, the GUI provided upgrades are the way to go. And do not install anything or recover backups until you are at 1.1.9.x!

chemist ( 2015-09-25 21:57:46 +0200 )edit

Did you went to the Store to see how much Android download we are up to by any chance? :)

Sthocs ( 2015-09-28 23:50:30 +0200 )edit
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Asked: 2015-09-24 23:40:11 +0200

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Last updated: Sep 25 '15