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Corrupted homescreen QML files

asked 2015-12-22 15:44:07 +0300

SebasFC gravatar image

I received the error message:

Warning! The backup copy of homescreen QML files are corrupted, and this cannot be fixed. Please be sure to restore homescreen by running zypper in -f lipstick-jollahom.qt5 before rebooting. or you risk bricking your device without being able to recover it.

Thank you for the message, but it would be helpful to guide someone who never heard of zypper somewhere where I can actually do something about it.

I can't login into websites, all apps crash, my location is not saved, jolla store errors all day long... Can someone give me a hand? heeelp :(

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Try this exactly (from terminal in developer mode): zypper in -f lipstick-jollahome-qt5

If you don't have zypper installed, install it first with pkcon install zypper

(of course, you need to be connected)

objectifnul ( 2015-12-22 16:58:21 +0300 )edit

@objectifnul command not found. Is what I get. I think you meant zypper in -f lipstick-jolla-home-qt5 after trying to intall zypper I don't know how to check if it is really installed.

Maybe I am doing something wrong

SebasFC ( 2015-12-22 18:25:12 +0300 )edit

Do you know how to open the terminal? Did you enable developer mode in settings?

If yes, 'Command not found' means zypper isn't installed => pkcon install zypper will install it.

objectifnul ( 2015-12-22 18:27:27 +0300 )edit

I know how to open terminal, I was able to enable devel-su

My question is: pkcon install zypper before or after devel-su ?

(maybe it sounds like a stupid question but, I don't want to brick the phone)

SebasFC ( 2015-12-22 18:36:48 +0300 )edit

OK. Step one: pkcon install zypper (devel-su not required here)

Step two: devel-su + password

Step three: zypper in -f lipstick-jollahome-qt5 should restore corrupted components.

objectifnul ( 2015-12-22 18:40:25 +0300 )edit

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answered 2015-12-23 01:36:03 +0300

ssahla gravatar image

updated 2015-12-23 01:37:59 +0300

One thing you could try: Rebuild the app registry, either with Settings > Utilities (if you have Sailfish Utilities installed or can install it from the Store) or with terminal commands (see https://together.jolla.com/question/7988/problem-with-store-unable-to-install/?sort=votes&answer=37218#post-id-37218). It's been known to help in a similar situation.

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Tried it already and it doesn't work. And by doing so you are rebooting the phone. Which is something you shouldn't if you don't want to brick the phone. (As you can read in the error message)

SebasFC ( 2015-12-23 12:19:14 +0300 )edit

I'm afraid it's time to reset. Read carefully the Zendesk page mentioned above: there are instructions to back-up your stuff before you clear everything.

objectifnul ( 2015-12-23 12:43:10 +0300 )edit
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Asked: 2015-12-22 15:44:07 +0300

Seen: 402 times

Last updated: Dec 23 '15