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G DATA Internet Security doesn't work anymore [answered]

asked 2016-01-03 19:08:20 +0200

Schwimmer
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updated 2016-01-03 19:14:14 +0200

I use G DATA Internet Security for Android on my Jolla and it was working fine until about 2 months ago. Now when I want to open the app, I see it starting for a few seconds and then it disappears from the user interface, nevertheless I get a message saying that it's active. I tried reinstalling but that doesn't help.

Can someone please help me get access to the user interface of the app?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by misc11
close date 2016-01-04 04:02:11.882082

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answered 2016-01-03 22:44:28 +0200

Schwimmer
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I found the solution now: There is a (new) setting in the Android-support settings that by default (deactivated) prevents Android-apps from accessing your contacts. I activated this option to access G DATA user interface. Now it works fine again...

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Glad to see the issue solved. Please consider closing the question.

objectifnul ( 2016-01-03 23:20:35 +0200 )edit

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Asked: 2016-01-03 19:08:20 +0200

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Last updated: Jan 03 '16

G DATA Internet Security doesn't work anymore [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by misc11 close date 2016-01-04 04:02:11.882082

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The question has been closed for the following reason "the question is answered, an answer was accepted" by misc11
close date 2016-01-04 04:02:11.882082