Accidentally opens apps in the pocket quite often

asked 2016-09-20 12:16:38 +0200

5982 ●65 ●93 ●94

http://www.edor.de/

updated 2016-09-20 12:17:08 +0200

I recognized on my Jolla 1, that sometimes if I wear the phone in my back pocket, that some apps are opened and the screen is on, if I take it out of my pocket. I only take the phone in the pocket, if the screen is off. My device locks after 60 minutes, this is only for case, I might lost it.

On my Jolla C that's happens very often, after taking out of pocket, the phone is on and seeing open address-book for example and stay in the edit mode of an existing contact...or being on random call

So I recognized, that the difference between the two phones are the screen wake-ups, because Jolla C seems to switch the network more often.

I guess, while the screen wakes up in my pocket, the movement makes sometimes accidentally touch events, that will be the reason, why it happens more often with my Jolla C, but in both cases, this behavior is very critical. On my Jolla this behavior starts after the new feature of switching on the display all times came out. This maybe comes together with my special setting, of double-tap to unlock (mcetool -M unlock)

My questions:

Does anyone have the same behavior?
Jolla, could you please give me the control of my screen and battery usage back? Please please...the option on the device lock isn't still enough for me.

Can anybody tell me the idea for waking up the display to inform of new connection? On smartphones there is always any connection change and I as a user are not interested at all, I'm just happy if there is a working connection. And for me to understand, why then not switching on the display on new Bluetooth connection?

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yesterday my Jolla 1 started a call two times on it's own while being in my pants side-pocket. Neither the phone nor the contacts app had been running before

till ( 2016-09-20 12:19:58 +0200 )edit

2

Yes, this happens all the time. Personally, I'm using a mapbagrag for my J1, it's not doing anything in my pocket when it's in there.

null ( 2016-09-20 12:42:40 +0200 )edit

3

I might simply try to always put in in my pocket with the screen facing away from my leg ;)

till ( 2016-09-20 12:51:16 +0200 )edit

@till I don't wanna risk broken glass, not even gorilla glass on jolla c

poddl ( 2016-09-20 16:00:32 +0200 )edit

Jup, mapbagrag is a good protection agains pocket dialing. Especially since they offer all their products for Jolla 1 and Jolla C/Intex Aqua Fish. Good quality for the price.

Venty ( 2016-09-20 16:06:38 +0200 )edit

7

answered 2016-09-21 00:11:33 +0200

poddl

5982 ●65 ●93 ●94

http://www.edor.de/

I investigated some more time in this behavior, and bad things came out, maybe a hardware issue:

All tests I did made under quite dark light conditions.

I hold a pice of paper over the proximity sensor (from about 0 cm until about 5cm distance) and can not reproduce the screen wake ups, not with tap, or swipe nor with receiving notifications.
I put the phone in a back bag of my pants, the bag is not very fine woven but a quite thin fabric:
I hold a pice of paper over the proximity sensor outside the bag (from about 0cm until about 0,5cm distance), no screen wake ups.
I hold a pice of paper over the proximity sensor outside the bag (from about 0,5 or 1cm distance), I can now just wake up the screen in all ways, double tap, swipe and notifications. So it seems, that the (woven) fabric malfunctions the proximity sensor...feels like a hardware issue.

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6

answered 2016-09-20 21:13:49 +0200

chalupa
1568 ●16 ●23 ●28

Never happened to me with Jolla 1 and quite often since I've got Jolla C. I think it is clearly related to allowing a swipe to the border to wake up the screen. I guess that this gesture can be easily replicated on a moving pocket (and, sure, two pretended swipes in a row and phone's homescreen is wide open). As a possible fix it would be nice to allow the option to disable this behaviour from the GUI (oh, yeah, the proximity sensor should be taking care of this, but it seems it isn't actually).

Setting a device lock with a short delay seems to be the only workaround for now.

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2

Yeah I think you are right. I've noticed those unwanted unlocks and it happens since version 2.0.2 and the only relevant change I can think of is the swipe-to-wake-up-screen.

inta ( 2016-09-20 23:56:28 +0200 )edit

This is really bad. Even if you lock the device you can pocket dial the emergency number. This has happened to me and it is a serious issue. Since then I keep my phone with the screen towards the outside of my pants, risking to damage the screen but at least not causing trouble and wasting the time of critical emergency services.

Drekkarian ( 2017-07-31 03:00:57 +0200 )edit

4

answered 2016-09-20 14:51:18 +0200

Wildchild
143 ●2 ●4 ●8

I had the same problem. A lot of calls while my Jola C was in my pocket.

Simplest solution is to activate in system settings --> device look

😉

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Not a option or solution for me. As you can read, I use it already, but with a delay for 60 minutes. This is a decision and practical for my use-cases, not my ignorance

poddl ( 2016-09-20 16:04:19 +0200 )edit

1

answered 2016-09-22 10:48:05 +0200

Frank Ullmann
11 ●1 ●2

I also faced this problem after I got my Aqua Fish. Since then I put the smartphone into my pocket with the display side turned to the outside of my pocket, so the backside of the phone touches my leg. With that I never noticed an accidental unlock of the phone, however, I also enabled the device lock to be sure.

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