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Phone forgets email passwords [duplicate]

asked 2014-01-15 10:00:19 +0300

updated 2014-01-19 20:33:06 +0300

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I currently have two email accounts set up on my phone, gmail and a private IMAP. The phone will periodically forget the password to those accounts and thus log me out and stop checking email until I log back in and retype the email password. This is very annoying. My email passwords are long and complicated and not meant to be typed all the time on a phone keyboard. Why can't the phone remember the passwords permanently until I tell it otherwise? The N9 did this flawlessly.

The question has been closed for the following reason "duplicate question" by Cecilie
close date 2014-01-15 13:43:31.996740

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do you feel your problem is related to the issue below?

https://together.jolla.com/question/9613/email-problem-with-sign-in-settings-not-saved/

fawz ( 2014-01-15 11:03:14 +0300 )

No, it is not the same problem. Firstly this happens without me deactivating anything. It just happens periodically. Secondly, I don't have to trick it, I just retype my username/password when I get the notification about it. (I get a settings-notification when it stops being logged in).

Cecilie ( 2014-01-15 11:06:50 +0300 )
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answered 2014-01-15 12:01:19 +0300

foss4ever gravatar image

updated 2014-01-15 12:24:54 +0300

Could be a duplicate or related to this: https://together.jolla.com/question/850/bug-google-account-logout/

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Ah, I tried to search to look for a similarly reported case before posting. It does seem like it is the same. But I'm also experiencing this problem with my non-google email account, which is just regular IMAP (although it doesn't get logged out quite as often).

Cecilie ( 2014-01-15 12:10:10 +0300 )

Yes could be just related, and the Google acc logout notification problem is just that; it shows in notifications and in accs that Google is not in use but still the email most usually works.. In your case the enail stops working, right?

foss4ever ( 2014-01-15 12:23:19 +0300 )

I am a bit confused by the whole problem actually, because it seems to be both working and not working at the same time. If I go to the email app, it will actually load emails. But it shows as not signed in in accounts, and it doesn't load emails automatically anymore, or notify about new emails.

Cecilie ( 2014-01-15 12:54:50 +0300 )

Sounds very much the same as the Google acc logout problem that I linked here, then..

foss4ever ( 2014-01-15 12:57:35 +0300 )

It could very well be that this is the same problem as that other bug, my point is just that it may or may not be google specific. Or it is a different problem entirely with my other email account.

Cecilie ( 2014-01-15 12:58:07 +0300 )
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Asked: 2014-01-15 10:00:19 +0300

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Last updated: Jan 15 '14