Browser crash when loading page (2.1.0.9+)

asked 2017-03-28 20:10:42 +0200

MartinK gravatar image

updated 2017-03-28 22:18:43 +0200

Since the 2.1.0.9 update a strange issue happens on my Jolla C and Jolla Tablet - the browser randomly starts to crash when loading a page. The page starts to load (as indicated by the progress bar on the bottom) but before anything is shown on the screen the browser apparently crashes, as I'm dumped on the task switcher and the browser cover is blank.

If I click the cover the browser starts up, tries to load the page again only to crash again. It seems that this is not related to the URL as once the Browser this "state" it crashes on any URL - both quickly entered manually or via clicking a link in another app (mail client, Twitter client, etc.).

The crashes in general continue for some time, only to revert back to normal after a while (eq. no crash when loading a page). Reboot sometimes seems to fix the issue but I have seen a case where even reboot didn't help and the Browser continued to crash for any URL entered.

This is how the Journal looks like when I try to start the browser when it is in its "crash on load" state @ Jolla C:

[root@Sailfish nemo]# journalctl -f
-- Logs begin at Tue 2017-03-28 14:18:46 CEST. --
Mar 28 19:03:19 Sailfish lipstick[1115]: [D] unknown:0 - sleepDisplay
Mar 28 19:03:19 Sailfish kernel: Goodix-TS 5-005d: GTP has been working in doze mode!
Mar 28 19:03:19 Sailfish kernel: hdd_fb_blank_notifier_cb: Got FB BLANK, blank 4
Mar 28 19:03:19 Sailfish mce[538]: modules/display.c: mdy_display_state_enter(): current display state = OFF
Mar 28 19:03:19 Sailfish kernel: Goodix-TS 5-005d: GTP has been working in doze mode!
Mar 28 19:03:19 Sailfish kernel: Goodix-TS 5-005d: GTP already suspended.
Mar 28 19:03:19 Sailfish kernel: hdd_fb_blank_notifier_cb: Got FB BLANK, blank 4
Mar 28 19:03:19 Sailfish kernel: [17:03:19.650447] [000001B66C5ACCBF] [mce]  wlan: [E :HDD] hdd_suspend_wlan: Ignore suspend wlan, Already suspended!
Mar 28 19:03:23 Sailfish healthd: battery l=82 v=4165 t=24.9 h=2 st=2 c=131 chg=u
Mar 28 19:03:23 Sailfish healthd: battery l=82 v=4166 t=24.9 h=2 st=2 c=131 chg=u
Mar 28 19:03:36 Sailfish mce[538]: powerkey.c: pwrkey_datapipes_keypress_cb(): gesture(4)
Mar 28 19:03:36 Sailfish mce[538]: tklock.c: mce_tklock_unblank(): display state req: ON
Mar 28 19:03:36 Sailfish mce[538]: modules/display.c: mdy_display_state_leave(): current display state = POWER_UP
Mar 28 19:03:36 Sailfish kernel: Goodix-TS 5-005d: double click to light up the screen!
Mar 28 19:03:36 Sailfish kernel: sensors stk3311-light: Invalid value of delay, delay=0
Mar 28 19:03:37 Sailfish kernel: Goodix-TS 5-005d: GTP wakeup sleep.
Mar 28 19:03:37 Sailfish kernel: hdd_fb_blank_notifier_cb: Got FB BLANK, blank 0
Mar 28 19:03:37 Sailfish lipstick[1115]: [D] unknown:0 - unsleepDisplay
Mar 28 19:03:37 Sailfish kernel: Goodix-TS 5-005d: GTP already resumed.
Mar 28 19:03:37 Sailfish kernel: hdd_fb_blank_notifier_cb: Got FB BLANK, blank 0
Mar 28 19:03:37 Sailfish mce[538]: modules/display.c: mdy_display_state_enter(): current display state = ON
Mar 28 19:03:37 Sailfish statefs[564]: Display: "on"
Mar 28 19:03:38 Sailfish invoker[4279]: WARNING: An inactive plugin is misbehaving - tried to show a window!
Mar 28 19:03:38 Sailfish invoker[4279]: WARNING: requestActivate() called for  QQuickView(0x10117c0)  which has Qt::WindowDoesNotAcceptFocus set.
Mar 28 19:03:39 Sailfish invoker[4279]: WARNING: An inactive plugin is misbehaving - tried to show a window!
Mar 28 19:03:39 Sailfish invoker[4279]: WARNING: requestActivate() called for  QQuickView(0x10117c0)  which has Qt::WindowDoesNotAcceptFocus set.
Mar 28 19:03:41 Sailfish mce[538]: modules/proximity.c: report_proximity(): state: OPEN -> CLOSED
Mar 28 19:03:42 Sailfish mce[538]: modules/proximity.c: report_proximity(): state: CLOSED -> OPEN
Mar 28 19:03:43 Sailfish healthd: battery l=82 v=4159 t=25.3 h=2 st=2 c=131 chg=u
Mar 28 19:03:43 Sailfish healthd: battery l=82 v=4156 t=25.4 h=2 st=2 c=131 chg=u
Mar 28 19:03:53 Sailfish mce[538]: modules/proximity.c: report_proximity(): state: OPEN -> CLOSED
Mar 28 19:03:53 Sailfish mce[538]: modules/proximity.c: report_proximity(): state: CLOSED -> OPEN
Mar 28 19:03:54 Sailfish booster-browser[18439]: [D] unknown:0 - Using Wayland-EGL
Mar 28 19:03:55 Sailfish ohmd[539]: *** resource_request:  register   12
Mar 28 19:03:56 Sailfish [14702]: [D] onCompleted:103 - ViewPlaceholder requires a SilicaFlickable parent
Mar 28 19:03:56 Sailfish ohmd[539]: *** resource_request:  audio   12
Mar 28 19:03:56 Sailfish ohmd[539]: *** resource_request:  update   12
Mar 28 19:03:56 Sailfish lipstick[1115]: [D] unknown:0 - void CoverActionModel::update() Clearing model
Mar 28 19:03:56 Sailfish lipstick[1115]: [D] unknown:0 - void CoverActionModel::update() "Added action: 0 image://theme/icon-cover-new"
Mar 28 19:03:56 Sailfish lipstick[1115]: [D] onCompleted:288 - Cover action created 0 image://theme/icon-cover-new sailfish-browser.desktop
Mar 28 19:03:56 Sailfish lipstick[1115]: [D] onCompleted:256 - coverActionIndicators created sailfish-browser.desktop
Mar 28 19:03:56 Sailfish lipstick[1115]: [D] onDestruction:292 - Cover action destroyed sailfish-browser.desktop
Mar 28 19:03:56 Sailfish lipstick[1115]: [D] onCompleted:288 - Cover action created 0 image://theme/icon-cover-new sailfish-browser.desktop
Mar 28 19:03:56 Sailfish invoker[4279]: WARNING: An inactive plugin is misbehaving - tried to show a window!
Mar 28 19:03:56 Sailfish invoker[4279]: WARNING: requestActivate() called for  QQuickView(0x10117c0)  which has Qt::WindowDoesNotAcceptFocus set.
Mar 28 19:03:56 Sailfish lipstick[1115]: EmbedLiteExt virtual nsresult EmbedChromeManager::Observe(nsISupports*, const char*, const char16_t*):82: obj:(nil), top:app-startup
Mar 28 19:03:56 Sailfish lipstick[1115]: EmbedLiteExt virtual nsresult EmbedTouchManager::Observe(nsISupports*, const char*, const char16_t*):86: obj:(nil), top:app-startup
Mar 28 19:03:57 Sailfish lipstick[1115]: greHome from GRE_HOME:/usr/bin
Mar 28 19:03:57 Sailfish lipstick[1115]: libxul.so is not found, in /usr/bin/libxul.so
Mar 28 19:03:57 Sailfish lipstick[1115]: Created LOG for EmbedLite
Mar 28 19:03:57 Sailfish lipstick[1115]: Loaded xulDir:/usr/lib/xulrunner-qt5-38.8.0/libxul.so, appDir:/usr/bin
Mar 28 19:03:57 Sailfish lipstick[1115]: EmbedLiteGlobalHelper app-startup
Mar 28 19:03:57 Sailfish lipstick[1115]: EmbedLiteSyncService app-startup
Mar 28 19:03:57 Sailfish lipstick[1115]: PREFS SERVICE INITAILIZED
Mar 28 19:03:57 Sailfish lipstick[1115]: EmbedPrefService app-startup
Mar 28 19:03:57 Sailfish lipstick[1115]: EmbedliteDownloadManager initialized
Mar 28 19:03:57 Sailfish lipstick[1115]: UserAgentOverrideHelper app-startup
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637426        addons.manager        DEBUG        Application has been upgraded
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637563        addons.manager        DEBUG        Loaded provider scope for resource://gre/modules/addons/XPIProvider.jsm: ["XPIProvider"]
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637583        addons.manager        DEBUG        Loaded provider scope for resource://gre/modules/LightweightThemeManager.jsm:...emeManager"]
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637604        addons.manager        DEBUG        Loaded provider scope for resource://gre/modules/addons/GMPProvider.jsm
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637617        addons.manager        DEBUG        Loaded provider scope for resource://gre/modules/addons/PluginProvider.jsm
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637624        addons.manager        DEBUG        Starting provider: XPIProvider
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637626        addons.xpi        DEBUG        startup
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637634        addons.xpi        DEBUG        checkForChanges
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637640        addons.xpi        DEBUG        Loaded add-on state from prefs: {}
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637647        addons.xpi        DEBUG        getInstallState changed: false, state: {}
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637656        addons.xpi        DEBUG        Empty XPI database, setting schema version preference to 16
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637659        addons.xpi        DEBUG        No changes found
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637662        addons.manager        DEBUG        Registering shutdown blocker for XPIProvider
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637665        addons.manager        DEBUG        Provider finished startup: XPIProvider
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637665        addons.manager        DEBUG        Starting provider: LightweightThemeManager
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637666        addons.manager        DEBUG        Registering shutdown blocker for LightweightThemeManager
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637669        addons.manager        DEBUG        Provider finished startup: LightweightThemeManager
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637672        addons.manager        DEBUG        Starting provider: GMPProvider
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637683        addons.manager        DEBUG        Registering shutdown blocker for GMPProvider
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637685        addons.manager        DEBUG        Provider finished startup: GMPProvider
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637686        addons.manager        DEBUG        Starting provider: PluginProvider
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637687        addons.manager        DEBUG        Registering shutdown blocker for PluginProvider
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637689        addons.manager        DEBUG        Provider finished startup: PluginProvider
Mar 28 19:03:57 Sailfish lipstick[1115]: 1490720637689        addons.manager        DEBUG        Completed startup sequence
Mar 28 19:03:58 Sailfish [14702]: [D] QMozWindowPrivate::setSize:71 - Trying to set empty size:  QSize(-1, -1)
Mar 28 19:03:59 Sailfish lipstick[1115]: Attempting load of libEGL.so
Mar 28 19:03:59 Sailfish lipstick[1115]: EmbedLiteExt virtual nsresult EmbedTouchManager::Observe(nsISupports*, const char*, const char16_t*):86: obj:0xb1667520, top:domwindowopened
Mar 28 19:03:59 Sailfish lipstick[1115]: EmbedLiteExt void EmbedChromeManager::WindowCreated(nsIDOMWindow*):91: WindowOpened: 0xb1667530
Mar 28 19:03:59 Sailfish lipstick[1115]: EmbedLiteExt void EmbedTouchManager::WindowCreated(nsIDOMWindow*):95: WindowOpened: 0xb1667530
Mar 28 19:03:59 Sailfish lipstick[1115]: EmbedLiteExt void EmbedTouchManager::WindowCreated(nsIDOMWindow*):108: id for window: 1
Mar 28 19:03:59 Sailfish lipstick[1115]: Created LOG for EmbedPrefs
Mar 28 19:03:59 Sailfish lipstick[1115]: ###################################### SelectAsyncHelper.js loaded
Mar 28 19:03:59 Sailfish lipstick[1115]: ###################################### embedhelper.js loaded
Mar 28 19:03:59 Sailfish lipstick[1115]: ### ContextMenuHandler.js loaded
Mar 28 19:03:59 Sailfish lipstick[1115]: ### SelectionPrototype.js loaded
Mar 28 19:03:59 Sailfish lipstick[1115]: ### SelectionHandler.js loaded
Mar 28 19:03:59 Sailfish lipstick[1115]: Init Called:[object Object]
Mar 28 19:04:05 Sailfish kernel: [17:04:05.831752] [000001B6A137C4E9] [VosMC]  wlan: [E :HDP] hdd_tx_rx_pkt_cnt_stat_timer_handler: Disable split scan
Mar 28 19:04:09 Sailfish ohmd[539]: *** resource_request:  unregister   12
Mar 28 19:04:09 Sailfish mapplauncherd[4799]: Boosted process (pid=14702) was terminated due to signal 11
Mar 28 19:04:09 Sailfish invoker[18436]: error: Can't send signal 11 to application [14702]: No such process
Mar 28 19:04:09 Sailfish lipstick[1115]: [D] unknown:0 - void CoverActionModel::update() Clearing model
Mar 28 19:04:09 Sailfish lipstick[1115]: [D] onDestruction:292 - Cover action destroyed sailfish-browser.desktop
Mar 28 19:04:09 Sailfish lipstick[1115]: [D] onDestruction:260 - coverActionIndicators destroyed sailfish-browser.desktop

Please let me know if there are some other logs I can attach! :)

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Comments

1

I am not able to open https://www.theguardian.com without crash

cy8aer ( 2017-03-28 21:51:10 +0200 )edit

@cy8aer: But can you open another page after the crash ? If yes, then it's probably another issue, as this one is about a cyclic crash on any URL, that mysteriously goes away after a while.

MartinK ( 2017-03-28 22:01:31 +0200 )edit

I am on the latest update (2.1.10?) I can access https://www.theguardian.com without crash, and I have not noticed browser crashing.

pmelas ( 2017-03-28 22:32:23 +0200 )edit

Have you tried clearing the cache (Settings app > Browser) ? That's worked for me in the past when the browser kept crashing.

rgp ( 2017-03-29 01:06:48 +0200 )edit
1