ActiveSync fails adding emails

asked 2017-09-02 00:24:20 +0200

Fauli gravatar image

Since the latest update to 2.1.1 syncing an account with ActiveSync does not work anymore. Coincidence is that the server side has been updated as well. Another important information is the fact that it is not an Exchange server but the product Tobit David (http://tobit.de/). So here is the relevant log extract:

Sep 01 23:00:56 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:00:56 +0200 , 0: progress 13152588 / 13152588
Sep 01 23:00:56 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:00:56 +0200 , 0: Headers:  (QPair("Server","David-WebBox/12.00a (1112)"), QPair("Cache-Control","no-cache"), QPair("Content-Length","13152588"), QPair("Content-Type","application/vnd.ms-sync.wbxml"))
Sep 01 23:00:56 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:00:56 +0200 , 0: Length:  13152588
Sep 01 23:01:07 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:07 +0200 , 0: SYNC_KEY =  "2:8"
Sep 01 23:01:07 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:07 +0200 , 0: COLLECTION_ID =  "19"
Sep 01 23:01:07 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:07 +0200 , 0: status: Eas::SyncStatusUndefined
Sep 01 23:01:07 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:07 +0200 , 0: limit: 0
Sep 01 23:01:07 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:07 +0200 , 0: Network error:  QNetworkReply::NetworkError(NoError)
Sep 01 23:01:07 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:07 +0200 , 0: Sync command finished:  true
Sep 01 23:01:07 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:07 +0200 , 0: handling MIME body
Sep 01 23:01:07 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:07 +0200 , 0: handling MIME body
Sep 01 23:01:07 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:07 +0200 , 0: handling MIME body
Sep 01 23:01:08 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:08 +0200 , 0: handling MIME body
Sep 01 23:01:08 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:08 +0200 , 0: handling MIME body
Sep 01 23:01:08 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:08 +0200 , 0: handling MIME body
Sep 01 23:01:10 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:10 +0200 , 0: handling MIME body
Sep 01 23:01:10 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:10 +0200 , 0: handling MIME body
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: handling MIME body
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: Unable to add message without parent account
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: 1189 Unable to addMessages
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: can't add messages to QMF DB
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: failed to add email items
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: Failed to update emails
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: can't handle results for collections: ("19")
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: reporting sync completed 2 for account: 23 with status -2
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: onRequestCompleted: 2 for account 23
Sep 01 23:01:11 Sailfish sailfish-eas[1189]: [EAS] [1189]: 01 Sep 2017 23:01:11 +0200 , 0: reporting request  2 finished with status -2
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Comments

Anymore information that I can provide or where to look for error messages?

Fauli ( 2017-09-04 22:36:28 +0200 )edit