Fastboot can't recognise device [answered]

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Fastboot can't recognise device [answered]

xperia-x

asked 2017-10-30 18:10:35 +0200

south-west-stuff
101 ●4 ●6 ●10

updated 2017-10-30 20:28:01 +0200

DaveRo

3404 ●63 ●102 ●108

Hi I am in the last stages of installing Sailfish on an Xperia X but when I double click the fast boot for windows I find that it can't recognise my phone. I have tried unplugging it and replugging it in, in fastboot mode as one person advised but no change. I reinstalled the drivers again, no luck. I've checked I'm in developer mode. When I click on the usb icon it tells me that a Sony device is connected but doesn't recognise it . I don't really follow the advice about pinging the device and am wondering if I need to install the google usb tools. I am using Windows 10. The bootloader says it is unlocked when I turn the phone on. When I plug the phone in with the volume held up I get a tone to indicate a usb device has been connected. What am I doing wrong? Is it to do with the directory I have been using? Everything is in C under downloads? Help please. I am not an expert please try and keep things simple if at all possible. Regards Phil

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The question has been closed for the following reason "the question is answered, an answer was accepted" by jiit
close date 2017-11-01 15:05:21.441179

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have.you enabled the usb setting in android.settungs?

i cant remember exctly.the name but it was in the instructions...

pawel ( 2017-10-30 20:15:21 +0200 )edit

Do you mean usb debugging? ididn't notice it in Jolla's instructions but maybe it was in the Sony ones

south-west-stuff ( 2017-10-30 20:45:25 +0200 )edit

1

Please provide some more detail. Connect the device in fastboot mode (volume up, connect, blue light), then open DeviceManager (Windows+X). You should see a group named "Sony sa0114" containing a device named "Sony sa0114 ADB Interface Driver". Open a Command prompt (cmd), use "cd" to go to Jollas "SailfishOS-2.1.3.5-1-f5121-0.0.1.16" folder, and use "dir" to look for "fastboot.exe". Then you can safely type "fastboot devices" and it should show something like "BH9036YH5K fastboot". In this case, you should be good to go.

If you don't see the "Sony sa0114" group and device in DeviceManager, look for a device named "S1Boot Fastboot" instead, I think it was in the group named "Other devices". If you find "S1Boot Fastboot", Windows does not have the drivers properly installed. You need Sony's device drivers from "xperia-x-driver.zip". Please refer to Jollas installation instructions section 2 by the letter for each step. Pay special attention to steps 2.6 to 2.10, it is very easy to do this wrong otherwise.

Good luck!

Kao ( 2017-10-30 20:58:05 +0200 )edit

have.you enabled the usb setting in android.settungs?
i cant remember exctly.the name but it was in the instructions...
pawel ( 2017-10-30 20:15:21 +0200 )edit
Do you mean usb debugging? ididn't notice it in Jolla's instructions but maybe it was in the Sony ones
south-west-stuff ( 2017-10-30 20:45:25 +0200 )edit
Please provide some more detail. Connect the device in fastboot mode (volume up, connect, blue light), then open DeviceManager (Windows+X). You should see a group named "Sony sa0114" containing a device named "Sony sa0114 ADB Interface Driver". Open a Command prompt (cmd), use "cd" to go to Jollas "SailfishOS-2.1.3.5-1-f5121-0.0.1.16" folder, and use "dir" to look for "fastboot.exe". Then you can safely type "fastboot devices" and it should show something like "BH9036YH5K fastboot". In this case, you should be good to go.
If you don't see the "Sony sa0114" group and device in DeviceManager, look for a device named "S1Boot Fastboot" instead, I think it was in the group named "Other devices". If you find "S1Boot Fastboot", Windows does not have the drivers properly installed. You need Sony's device drivers from "xperia-x-driver.zip". Please refer to Jollas installation instructions section 2 by the letter for each step. Pay special attention to steps 2.6 to 2.10, it is very easy to do this wrong otherwise.
Good luck!
Kao ( 2017-10-30 20:58:05 +0200 )edit

Accepted Answer

1

answered 2017-10-31 11:33:03 +0200

south-west-stuff
101 ●4 ●6 ●10

Thanks for all your help. I ended up following the Lynux instructions and it just worked straight away. Why I persevered with windows I don't know! The renaming file instruction made me guess what I had to do but luckily I guessed correctly. Regards Phil

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Answer 2

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answered 2017-10-30 21:39:01 +0200

south-west-stuff
101 ●4 ●6 ●10

Thanks for looking at this for me Keo I have followed your instructions as far as "dir" to look for "fastboot.exe" The output I get is - Volume in drive C is Windows Volume Serial Number is 00A5-E5F7 Directory of C:\User\cutte\Downloads\SailfishOS-2.1.3.5-1-f5121-0.0.1.16 File not found

When I look in the file SailfishOS-2.1.3.5-1-f5121-0.0.1.16 using the file browser there isn't a fastboot.exe file

Any suggestions?

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I have just noticed that fastboot.exe exists in the zip file from Sailfish so I am now deleteing the first extracted file and trying your instructions again

south-west-stuff ( 2017-10-30 21:45:17 +0200 )edit

Yes, you need to extract that "SailfishOS-2.1.3.5-1-f5121-0.0.1.16.zip" you got from the Jolla store. Then cd to wherever you extracted it to, and there should be fastboot.exe. If not, make sure the ZIP is complete, should be rather large, it is 1.26GB for me. You might try to download it again from the store in the worst case. For your reference, this is what I have in the extracted directory:

10/11/2017  06:41 AM            97,792 AdbWinApi.dll
10/11/2017  06:41 AM            62,976 AdbWinUsbApi.dll
10/11/2017  02:23 PM               585 extracting-README.txt
10/11/2017  06:41 AM         7,719,970 fastboot.exe
10/11/2017  06:52 AM       631,513,140 fimage.img001
10/11/2017  02:23 PM             6,477 flash-on-windows.bat
10/11/2017  06:41 AM             6,653 flash.sh
10/11/2017  02:24 PM             9,144 flashing-README.txt
10/11/2017  06:41 AM        11,102,208 hybris-boot.img
10/11/2017  06:41 AM        12,359,680 hybris-recovery.img
10/11/2017  06:56 AM            84,983 Jolla-2.1.3.5-f5121-armv7hl.urls
10/11/2017  02:27 PM               623 md5.lst
10/11/2017  06:56 AM     1,332,641,844 sailfish.img001
10/12/2017  07:38 AM       166,952,980 SW_binaries_for_Xperia_AOSP_M_MR1_3.10_v13_loire.img

The last file may not be there yet, it is the Sony vendor binary image I added in Jollas instructions step 5.

Kao ( 2017-10-30 21:47:36 +0200 )edit

Fastboot can't recognise device [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by jiit
close date 2017-11-01 15:05:21.441179

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Fastboot can't recognise device [answered]

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The question has been closed for the following reason "the question is answered, an answer was accepted" by jiit
close date 2017-11-01 15:05:21.441179