Jolla C usb port not working, no charge
asked 2018-02-28 23:48:21 +0200
I tried with different wall chargers and different cables, but jolla keeps discharging. Keeping connected to charger does nothing.
When i connect to pc i get in kernel log:
usb usb2-port3: over-current condition
usb usb1-port4: over-current condition
usb usb2-port4: over-current condition
On jolla side, there is nothing in the logs.
What can be the problem? Does jolla offer a repair service? There is something i can try by myself?
UPDATE: I took to a repair shop and they tried to resolder but it still doesn't work. They say that they should replace the usb port but they don't have the one that match the board. Is it a replacement part that i can find somewhere?
Thanks
Take it to a repair shop where they do board level repair. Your usb connector might need to be replaced.
martonmiklos ( 2018-03-01 00:20:38 +0200 )editIf you're hands on, you could carefully try to re-solder yourself using a good heat-blowing soldering. Be aware of potential damage but you could minimize the risk with aluminium folio. I did it once on Jolla 1 sucessfully, still working :-)
Marti Masa K ( 2018-03-01 13:48:07 +0200 )editGot the same problem with my Jolla C and gettin worse. You have to set cable carefully in it's place to be able to charge phone. So replacement part would be needed. AIDA64 shows that phone is charging but discharging rate tells something else so I believe connector is damaged.
japsi ( 2018-03-03 11:35:33 +0200 )edit