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Jolla C usb port not working, no charge

asked 2018-02-28 23:48:21 +0300

k gravatar image

updated 2018-03-03 16:00:15 +0300

I tried with different wall chargers and different cables, but jolla keeps discharging. Keeping connected to charger does nothing.

When i connect to pc i get in kernel log:
usb usb2-port3: over-current condition
usb usb1-port4: over-current condition
usb usb2-port4: over-current condition

On jolla side, there is nothing in the logs.

What can be the problem? Does jolla offer a repair service? There is something i can try by myself?

UPDATE: I took to a repair shop and they tried to resolder but it still doesn't work. They say that they should replace the usb port but they don't have the one that match the board. Is it a replacement part that i can find somewhere?

Thanks

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Comments

Take it to a repair shop where they do board level repair. Your usb connector might need to be replaced.

martonmiklos ( 2018-03-01 00:20:38 +0300 )edit
1

If you're hands on, you could carefully try to re-solder yourself using a good heat-blowing soldering. Be aware of potential damage but you could minimize the risk with aluminium folio. I did it once on Jolla 1 sucessfully, still working :-)

Marti Masa K ( 2018-03-01 13:48:07 +0300 )edit

Got the same problem with my Jolla C and gettin worse. You have to set cable carefully in it's place to be able to charge phone. So replacement part would be needed. AIDA64 shows that phone is charging but discharging rate tells something else so I believe connector is damaged.

japsi ( 2018-03-03 11:35:33 +0300 )edit

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answered 2018-03-01 10:39:09 +0300

evo3de gravatar image

Seems to be a desoldering of the smd board connectors (USB-Port). I had this four times on two Jolla JP1, you or a repairshop can try to resolder the connectors

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answered 2018-03-04 09:59:34 +0300

pawel gravatar image

updated 2018-03-07 18:47:10 +0300

i have the circuit board with usb connector.

can ship it. where are you ?

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@pawel i gave it to a repair shop

evo3de ( 2018-03-05 11:17:00 +0300 )edit
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Asked: 2018-02-28 23:48:21 +0300

Seen: 412 times

Last updated: Mar 07 '18