We have moved to a new Sailfish OS Forum. Please start new discussions there.
1

Threema full-backup restore fails (app crash)

asked 2019-04-28 15:52:27 +0300

Spark gravatar image

updated 2019-11-27 16:56:23 +0300

jiit gravatar image

I am trying to restore a full backup of Threema (3.7) on Sailfish 3.0.3.8. The backup includes all media and thus is 400 MB large. When I start the restore process inside Threema, the app minimizes and seemingly tries to unfold the backup in the background. But a moment later the app cover becomes transparent, so it basically crashes. When I tap the crashed cover the app restarts to the state before backup recovery. This occurs on Xperia X and on J1 the same way.

My suspects are:

  • insufficient RAM
  • aliendalvik being unable to handle multitasking features of android apps, i.e. android apps trying to minimize and run in the background.
  • some random bug

Possible solution approaches:

  • increase RAM allocation to aliendalvik (how? With no apps running I have ~2GB free RAM shown by lighthouse)
  • force app to stay in foreground (how?)

Who has experienced this or may give me an idea how to solve it?

edit retag flag offensive close delete

Comments

Try to grab a log via devel-su journalctl -fal and lxc-attach -n aliendalvik /system/bin/sh and using logcat

bomo ( 2019-04-28 16:31:13 +0300 )edit

I seem to have the same problem I'm pretty sure ram is not the issue, my backup is less than a MiB in size and it still crashes for me.

@bomo dalvik on J1 on xperia x is not lxc based and the journal does not seem to contain anything dalvik related.

Asseon ( 2019-07-24 00:30:34 +0300 )edit

2 Answers

Sort by » oldest newest most voted
1

answered 2019-11-24 21:59:54 +0300

mke gravatar image

I have found a manual solution here:

https://together.jolla.com/question/138923/threema-restore-on-jolla-c-fails/

It worked for me (restoring Threema version 4.2 from XA2 back to Jolla 1 including chats and configurations)

edit flag offensive delete publish link more
1

answered 2019-11-26 12:26:34 +0300

jumPM gravatar image

updated 2019-11-26 12:27:34 +0300

I had the same problem with my Xperia X. After enabling the background service for Threema App in settings, the backup restore worked for me :)

edit flag offensive delete publish link more
Login/Signup to Answer

Question tools

Follow
3 followers

Stats

Asked: 2019-04-28 15:52:27 +0300

Seen: 539 times

Last updated: Nov 26 '19