The Sailfish X survey from Jolla

I remember a question about that so for me it was possible to answer. Just checked again:

 8. Would you accept a recurring payment if the Sailfish X licence includes transferring to other supported devices?

and:

9. Would you prefer a monthly or annually recurring fee for Sailfish X licence?

well then instead of 0 put 10000000 in. Thats virtually the same since it is obviously not serious:)

@Filip sure and I answered those. But still the fact tensions that even those who answered "won't pay a monthly fee" will (or can) be counted as "will pay amount x". I'm 100% sure it'll be presented that way internally.

@inte That is not a smart move. Another interpretation for such an answer is that you're happy to pay any amount you will be charged. Mind the fact that if the final decision is made on some aggregate of the answers, such a silly answer will push the mean of the distribution towards the right end, making an impression that on average customers are fine with paying higher price.

I think the yearly fee of about 50 euros is very reasonable and stated so.

Can only agree on every point! IT STILL IS BETA!!! and that is sad!

Very well put, sir. I heartly agree with everything you say.

Thre is great misunderstanding about the costs related to software development in general and that freedom of expression granted by open source would equal to freedom from payment.

Generally agree, but the problem is that any form of subscription inverts the business model.

If developers/company offer a well designed and functional product, they can claim high prices and leave it to the free will of a customer to pay their price. If promises are true, they will earn much money!

But paying monthly fees without having any influence what outcome I'll get is absurdly wrong(tm). I won't get my money back if I don't like the outcome, and nobody dictates/controls what to do with that money.

Improving android support is nothing I'd agree to pay a single cent - make android support superfluous in the first place! Spending valuable resources for android compatibility and neglecting essential basic and severe feature and usability problems (for years!) of the actual platform is nothing I'm willing to support with my money. If you ask me to pay 10€ for Saiima->Hossa update, I'd clearly say NO. Maybe Sailfish 3 is the foundation for future features, but first catch up with all the missing basic feature, before asking for maintenance fee. There is nothing to maintain, _nothing_ is finished yet. Sailfish is 0.9-alpha. A subscription mustn't ever be abused for developing/construction/design funding!

Make Jolla store a platform where people can purchase apps and sell your own supplemental native apps! A shame that SailfishOS comes without any usable program out of the box, but that way you can get returns for funding the development of badly needed software which is missing for years in SailfishOS!

Nobody pays the baker for making bread tomorrow. Baker has to bake bread before asking for money! And if the baker bakes bread that nobody likes, he has to find and pay someone who is able to bake bread the customers like. But not by lending money from the customers, especially if there's no evidence that the new bread will taste like promised. Probably, such a baker should find a different job, maybe he could start a career as a software developer...

you're absolutely true, but on the other hand, what was the business justification in the new ui of phone, messages, clock or the new light ambiences which were introduced above the issues on tjc with a high number of votes? The latter would have given the community the feeling that they had indeed influence on some software decisions taken....

Using software that has been developed by somebody else is simply a token gesture of trust. The good thing with a regular fee is, that you can revoke this trust at any time and stop using the software. An expensive one-time fee wouldn't give you that freedom.

The baker doesn't have to make sure that the bread doesn't start to mold for many years. ;-)

I agree every single word! The alternative is to pay with personal information, tracking and advertising. Only fools want that.

Ich sehe, Du bist vom Fach, aber erkläre dem Blinden mal die Farbe Blau ;)

All tracking options of the Survey Monkey app have been explicitly disabled so that the survey is 100% anonymous.

see this is the only real reason id pay too. and perhaps apps could be sold the same way.

That was also my thought initially, but on second thought I don't see it working well: if SFOS was 100% free and open source, this payment would be essentially a Patreon and no one would pay it anymore. :) Unfortunately, at this stage to survive they need to keep some proprietary bits. I am fine with it being the Android support and predictive text input, though.

well, i joined the sailfish train originally in 2014 BECAUSE of the promise of FLOSS. what good does it do to give jolla money and when they go bankrupt in a couple of years and the whole software is lost because its not open source. i want the work jolla does to stay eve nafter jolla is gone and that only works with FLOSS.

Well, a company tries to survive... so it's not an illegitimate idea, imho. I once bought a license, bought also an Xperia X - and I'm stuck now. Any new interesting devices, officially supported? Nope. I came to terms with the annoying bugs and try not to brick the thing... but how can Jolla make money now?

So, Jolla, take notice of the bugs, support the manifold of community ports by adding android (for money, of course), promise me not to sell my data to anyone and protect me against ads and scam, and I'll be happy to pay yearly for the service. But having just disadvantages by using an exotic OS and additionally paying for the downsides is too hard. There must be an outstanding benefit worth to pay.

Jolla needs licensees but those should obviously not be the end users but rather hardware manufacturers.

I don't think some people here understand how much it costs to develop an OS. The 50€ license fee doesn't even cover salary for 1 hour for a developer in western Europe. There is no way Jolla can provide even close to all features android/iOS provide based on the small number of licenses bought.

@decon oh do you have data about how many licences were sold?

@decon Right, why then not to charge customers €100 monthly indeed. After all it's they who want an alternative OS, not us (Jolla) who want to disseminate it (this is sarcasm btw). You know, if the only solution to keep your business on the flow in a situation of a constantly decreasing customers base is to take more money from the core of few loyal customers, then your business model is just flawed. Or, perhaps, you simply have no development strategy because this is a way to nowhere.

I would pay an one time fee for an upgrade of android version for Xperia X.

The vast majority of the sailfishos users need the android support. That is a fact and clearly aknowledged by Sami Pienimäki at the Sailfish 3 Day (video minute 18:20 -18:50): "run the apps we want on the platform we love" https://www.youtube.com/watch?v=65Ob80PRT3c . So i do not see any time soon the Jolla Store filled with most popular native apps.

I had a similar concern when no reoccurring fee materialized after the initial payment for my Xperia X license, as without reocuring payment, Jolla really has no concrete incentive to support older devices (even if new kernels and drivers are available from Sony) as less people will be buying those over time & paying the one time payment. This is basically reverting to the Android way of device manufacturers also not having an incentive to support you once they have you money and I think we can do better.

With a reoccurring subscription payment, there is a concrete incentive to keep older devices up to date (including kernel updated, driver updates, android layer updates, fixing as many device specific bugs and regressions as possible) as long as enough people are still using them & paying you a subscription. I would certainly not mind such a subscription as long as Jolla does their part. :)

I did not even got an email, so I cant really judge, only about the fact I am also here from day 1 with jolla and SFOS its simply said RUDE AND DISRESPECTFUL towards us fans , customers and supporters. NICE WAY to communicate, NOT!

I can confirm it. What kind of statistics is it?

surveymonkey free tier has some limitations.pn how many answers.you can get iirc

"PostmarketOS, Librem, Nemo mobile"

non of those OSes is ready to be a daily driver OS.

That's true, no one said these projects are more developed than SailfishOS. It is only alternative for me, that means, If Sailfish OS will in near future follow fate of BB OS 10, I hope, in near future, one of these projects will be ready for daily use ... (btw, I forgot NecunoOS, sorry)

The way how this works for example for Red Hat Enterprise Linux (which is actually fully open source BTW) is that you can no longer access the repositories (so no more updates) and contact support once you leave your subscription to lapse. And I can imagine the same model working for Sailfish OS as well & it is actually already in place for the trial (which AFAIK was not getting updates & was unsupported).