Jolla Phone doesn't return from roaming
asked 2019-09-01 21:41:57 +0200
This is becoming annoying and any help to solve this issue would be appreciated, as I've exhausted every solution I could think of.
I live in Germany have three Jolla Phones with two different network providers.(T-Mobile/Telefonica), which usually work fine.
Naturally I take my phone with me on my vacation, and the phone continues to work fine in other countries. But most of the time when I return to Germany, I have difficulties with the mobile network connection.
So far the only solution that has helped was to get a new SIM card which is very annoying.
Case 1:
T-Mobile device travels to Austria, upon return the network rejects the phone entirely, not even calling is possible.
The Telefonica device is fine btw.
T-Mobile device returns to Austria and works again, but refuses to work after returning to Germany.
->Bought a new SIM
Case 2: Telefonica device travels to Japan, upon return SMS no longer works(sending/reception)
Case 3:
T-Mobile device travels to Poland, upon return the network rejects the phone entirely, not even calling is possible.
The Telefonica device is fine btw.
The third case happened last week and the phone is still running, so I should be able to provide logs.
Things I've already tried(without success):
- Rebooting, restarting ofono, flight mode
- Switching SIMs, the issue moves with the card
- Checked the Phone Number for SMS Central, but it was entered correctly
- Checked the logs from ofono once, but I found nothing suspicious, apart form the message 'Rejected' from the network
- Contacted network providers, but they were no help
