Backup not found on dropbox.

asked 2020-04-12 11:12:59 +0200

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updated 2020-04-12 11:12:59 +0200

LinuxRocks gravatar image

Hello Forum,

I am currently moving from sony xperia x to a new phone sony xperia 10. I did a backup to dropbox from the old phone and now I want to restore it onto the new phone.

The problem: On the old phone, it shows the backup I did yesterday. On the new phone, it shows "No previous backup copies found" (translate from german :-)

Any hints how to move on?

Thank you.

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Comments

Obvious first :) :
did you create/use the same dropbox account?

Else I cannot help as I transfer my backups via snail net (i.e. SD card).

peterleinchen ( 2020-04-12 16:05:57 +0200 )edit

Thank you for your answer. To test the basic's of dropbox, I ran the backup-function (to dropbox) also on the new phone. This works and I it is displayed in the restore section. So I assume the dropbox-stuff works.

If I look at the dropbox from another computer I see two folders in "Apps\Sailfish OS":

"Xperia-X_Se7fUfV5HmhD" <--- the backup I did with the old phone on the 11.april "Xperia-10---Dual-SIM_KMi0Mbue0VXB" <--- the backup I did with the new phone on the 12.april

So the question remains: Why does the sailfish os not display the first backup in the restore section? Or is it not possible to restore a xperia X backup onto a xperia 10 phone?

LinuxRocks ( 2020-04-13 09:41:55 +0200 )edit