Unable to download update 1.0.3.8 [not relevant]

asked 2014-02-04 13:06:18 +0200

Kikkarelli gravatar image

updated 2014-02-04 15:12:37 +0200

eric gravatar image

I get the notification of the OS update. I can access the store and its update download page via Jolla Store and from settings - about product - check for updates. However, when I pull down to download it is just stuck there and seems that downloading does not even begin. After 5-10 minutes I get the error message "problem with upgrading". Actually the round icon is running and it says "downloading" but it doesn't start uploading at all in fact.

Could anyone provide some assistance in this matter? I am trying to update via Wifi. When I tried to update on the first time, the wifi connection was turned off while it was supposed to be downloading the update. Could this be one reason for this issue I am experiencing?

Thanks!

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The question has been closed for the following reason "question is not relevant or outdated" by molan
close date 2014-06-05 11:05:52.275988

Comments

Where are you located? I am in China and have the same problem, I was only able to do one update normally.

Topi ( 2014-02-05 05:39:32 +0200 )edit