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Reset my device now it won't update

asked 2014-01-09 00:31:50 +0300

westy gravatar image

updated 2014-01-31 00:30:13 +0300

ssahla gravatar image

I've been having data network connection issues and tried a reset to see if that would fix it. Unfortunately now the device recognises that there is an update but it doesn't want to update when that option is selected. So currently Jolla store won't load so can't download filemanager to be able to reinstall the various apps e.g. friends, tweetian, mitakuuluu and foursail et al!! ES Filemanager doesn't do the job!!

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If you have developer mode enabled, start the terminal and try this:

pkcon install store-client and then pkill store-client

Then reboot and try to update.

Anna ( 2014-01-09 06:09:50 +0300 )edit

Try what Anna said. Also seem like a duplicate of: https://together.jolla.com/question/3816/jolla-store-crashes-unable-to-update-system/

Nux ( 2014-01-09 10:39:15 +0300 )edit

I tried this but it didn't appear to work so am going to try the next answer - when I'm back home in wireless territory - data network still disabled!!

westy ( 2014-01-09 10:57:37 +0300 )edit

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answered 2014-01-09 02:30:19 +0300

corneliusg gravatar image

Apparently the updates do not work, when after the reset you install apps from Jolla Store before updates show and are installed. So this was the solution for me, when I had the same issue:

When you have set back the Jolla and it reboots, skip the downloads from Jolla Store and do all the updates first. Then go to Jolla Store and install the apps you want.

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I'm going to try this when I get back home this evening - data network still disabled so have to wait till I can log into wireless.

westy ( 2014-01-09 10:58:27 +0300 )edit

Data connection issue sorted - looks like I went over my limit in December (wonder why :)) and the provider seems to have blocked it for this month. bought an EE sim and it's working fine!

westy ( 2014-01-09 16:13:10 +0300 )edit

Excellent advice! Update installed and store working.ok. Thanks !

westy ( 2014-01-09 22:54:50 +0300 )edit
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Asked: 2014-01-09 00:31:50 +0300

Seen: 559 times

Last updated: Jan 09 '14