Swipe down to lock/close won't work after repair [answered]
asked 2014-05-22 16:32:13 +0200
Hej!
Yesterday I got my Jolla back from repair. The display was replaced. Now, the display has no more errors, but I cannot lock the device by swiping down and even closing apps by swiping down is not possibile. The expected behavior is lock the device, when I'm at the homescreen. Now nothing happens. Furthermore it should close an app, but the actual behavior is the same, like a swipe from the left or right edge, which brings me back to the homescreen.
In the end, I have 3 swipes to get on the homescreen, but no one to lock the device or close apps. A reset of the device changed nothing. Is it possible, that this is a software bug? Or is this a hardware problem? But why is there no test after repair, which secures, that the phone works completely?
Maybe it is relevant, that a reset does'nt delete all updates (like it was before). Now it only resets to version 1.0.5.16.
Thanks in advance
Daniel
