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Jolla reboot problems hot fix [duplicate]

asked 2014-06-25 13:37:17 +0300

FOMBE gravatar image

updated 2014-07-31 16:49:13 +0300

jiit gravatar image

Hi! I just wanted people to know that if they are having problmes with Jolla device rebooting and behaving badly lately after update

most of my problems with random booting and need for manual reboots has been reduced a lot since I found here on Jolla forum, that making a small piece of paper for supporting and lifting Phones battery towards connector pins

my using experience before this was that it didnt matter what battery level you had, Jolla would randomly reboot and most cases start a few timed reboot loop. I was close to throw it in the drawer to wait for next update since I couldnt trust it to work.

since last week I have had two of three days uptime and "allbehaviour" has enhanced greatly in my opinion :)

I can add photos later to help understand the procedure as if my explanation isnt the greatest of its kind

anyway dont use force as it is not needed to accomplish

hope this helps some of you!


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The question has been closed for the following reason "duplicate question" by simo
close date 2014-07-12 00:13:36.999311


Closing as duplicate, as this can be discussed and advised here: https://together.jolla.com/question/7144/jolla-randomly-shuts-down-10716/

simo ( 2014-07-12 00:13:30 +0300 )edit

maybe this should be added as a wiki for people having problems with rebooting. since it is coming back 1.0.8.x

FOMBE ( 2014-07-19 09:57:53 +0300 )edit

1 Answer

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answered 2014-07-01 10:47:42 +0300

nas gravatar image


I have my jolla updated to

Since I updated, I experience a lot of reboots, an as you said this makes my device unreliable, since after reboot it needs to enter PIN code again (my n900 didn't need it for reboot), and I miss calls/ smses since I don't know when the phone rebooted. Some times is as I am using it, but some other times, I just find it asking for PIN. This happens even the phone stays on a table, - without any movement.

I got to your post searching for a solution on this problem. The only thing that helps some times, when it loops in reboots every some seconds - 2-3 mins is to take off the battery.

If you have any suggestions on that problem, please let me know :)


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Removing the battery for 10 minutes helps but a piece of paper under the battery for pushing it towards the contacts solved the problem definitely, at least for me.

Jordi ( 2014-07-01 11:58:28 +0300 )edit

I am still very puzzled how come a software update creates a problem with the battery pin connectors. Any thoughts?

chinauser ( 2014-07-01 13:42:33 +0300 )edit

I think some power management related firmware is still messed up, and can not handle lower voltage too well. Sudden power demand makes the battery voltage drop, and not-so-perfectly-snug connectors reduce it further until the device bails out.

NB: I am no electrical engineer or the like. Anything that goes beyond a capacitor or a transistor is black magic to me, so the above statement contains 90% faith and 10% Jolly Sailor Tobacco.

Low ( 2014-07-01 21:55:10 +0300 )edit

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Asked: 2014-06-25 13:37:17 +0300

Seen: 1,173 times

Last updated: Jul 01 '14