Backup / Restore of Ambiences does not work

asked 2014-07-02 13:52:10 +0200

jukey gravatar image

updated 2014-07-02 13:52:28 +0200

How to reproduce:

  • Create your own ambiences. Some of them could be favorites as well.
  • Make sure that you are using version 1.0.7.16 or above
  • Use the backup application (in settings->system) to create a backup of your device data
  • Copy the backup to an SD card using the backup app
  • Reset your phone and update it to 1.0.7.16 again
  • restore the backup

Result: Pictures and photos are available in Galery but non of the ambiences is recovered. It doesent matter if favorite or not.

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Comments

2

I also had this problem. I restored the phone after getting it from Jolla Care (great service, by the way!!!), and all my ambiences were gone :-(

lupastro ( 2014-07-04 10:56:53 +0200 )edit

I have faced a similar issue too - All the ambiences downloaded by my 4 TOH covers were not saved in the backup (despite selecting 'Gallery' in the backup setting), and were lost when I did a restore. Please fix this!

sifartech ( 2014-10-08 02:40:27 +0200 )edit