Phone stuck on Jolla-logo startup [closed]

Phone stuck on Jolla-logo startup [duplicate]

asked 2014-07-14 19:42:22 +0200

sursomfan
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updated 2014-12-01 20:37:48 +0200

simo

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http://reviewjolla.blogsp...

The phone suddenly restarted and is now stuck on the bootup screen showing the Jolla logo.

Taking out the battery and restart will not resolve the problem. Enabling the recovery mode and accessing the device via telnet and running option 1 (reset) or 5 (btrfs) does not work and gives error messages (mount failed due to invalid argument - same problem as other users reported when proposed with this ridiculous telnet operations).

So what other, if any, solutions are available?

The question has been closed for the following reason "duplicate question" by Mohjive
close date 2014-07-14 19:48:59.987945

answered 2014-07-14 19:48:44 +0200

Mohjive

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http://www.y3k.se/

updated 2014-07-14 19:50:13 +0200

Duplicate of https://together.jolla.com/question/18783/jolla-hangs-at-startup The answer is already there for your question

To help, here's a quote from that answer: "[if] it says cannot mount, invalid argument, you need to take it to service."

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Sending the phone for service is not an option.

sursomfan ( 2014-07-14 19:59:59 +0200 )edit

What @Stskeeps put in the answer are your options. If you refuse to send it in I'm afraid you're out of options.

Mohjive ( 2014-07-15 12:04:27 +0200 )edit

Sending the phone anywhere is not possible to goverment security policies.

I do however believe there are other solutions since it is not a hardware failure.

Now, it is not very likely that Jolla repair technicians uses a magic wand to solve this issue - more likely a ROM flash-software is being used after the phone is put into recovery mode.

Jolla should publish service manuals and provide the software needed to fix phones stuck in the bootup process. And it should be done TODAY.

sursomfan ( 2014-07-15 12:41:15 +0200 )edit

Phone stuck on Jolla-logo startup [duplicate]

The question has been closed for the following reason "duplicate question" by Mohjive
close date 2014-07-14 19:48:59.987945

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Phone stuck on Jolla-logo startup [duplicate]

The question has been closed for the following reason "duplicate question" by Mohjive close date 2014-07-14 19:48:59.987945

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The question has been closed for the following reason "duplicate question" by Mohjive
close date 2014-07-14 19:48:59.987945