Screen was frozen but the pulley menu sounds/vibrations where working.

asked 2014-09-17 23:36:27 +0200

JoneK gravatar image

Today, i had an issue with the phone.

The phone went to an odd state where the screen was frozen with the main screen 4 icons on the bottom, but trying to interact with the screen didn't work as expected. It acted like it was on the quick bar/info screen and i could pull down the 4 different pulley menu actions and the sound/vibration where the only things the phone was doing. It didn't open any programs.

I then locked the phone with the HW button and tried to open the main menu again, but this time it was on the clock/info screen frozen picture and the same actions could be done with the pulley menu and still nothing but the sound and vibration was happening.

I'm sorry i couldn't reproduce the issue afterwards, there was some quick had movement involved and trying to open multiple programs simultaneously.

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Comments

I am experiencing this issue very often (at least once a week) with 1.0.8.19 and I was also going to report this here. My screen freezes on the homescreen and also on the lockscreen (or goes automatically to the lockscreen while/after freezing). This issue happens often after using and swiping away from the notification screen and also after using twitter via the notification screen. You will be able to 'fully' use the upper pulley menu on the lockscreen while your UI is frozen in this state. The ONLY solution to revive your Jolla is to swipe up from the bottom.

Alex ( 2014-09-18 01:05:24 +0200 )edit

Good point. Alaready experienced the same since 1.0.8.19 at least 3 times. Unfortunately I haven't found a way to reproduce the problem.

molan ( 2014-09-18 08:47:29 +0200 )edit

Same problem here too. It happens every now and then. I have tried to reproduce the problem but to no success.

chinauser ( 2014-09-18 12:23:52 +0200 )edit