proximity sensor broken? [answered]

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proximity sensor broken? [answered]

hardware

asked 2014-10-07 19:01:44 +0200

tja

76 ●3 ●5 ●9

The sceen goes blank when I start a call, and stays blank whenever someone tries to call me. I suspect the sensor on top-right of the front is somehow broken? Are there spares available?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by simo
close date 2014-10-08 07:07:07.438076

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Have you tried diagnostic tool?

*#*#310#*#*

magullo ( 2014-10-07 19:12:03 +0200 )edit

Have you tried diagnostic tool?
*#*#310#*#*
magullo ( 2014-10-07 19:12:03 +0200 )edit

Accepted Answer

1

answered 2014-10-07 19:14:56 +0200

tja

76 ●3 ●5 ●9

Ah, didn't know about that one, cool..

Tested it now, the sensor test fails, meaning that it's indeed busted

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vibrator is broken as well, it was very weak from the start

tja ( 2014-10-07 19:20:03 +0200 )edit

you should contact jolla care, care@jolla.com sorry, but it happens.

magullo ( 2014-10-07 19:44:50 +0200 )edit

That address is for warranty repairs only, I believe. Contacted Optima Service directly, and they don't sell spare parts for Jolla.. only option to get it repaired is to send it to them for repair, which is a bummer

tja ( 2014-10-08 07:44:37 +0200 )edit

proximity sensor broken? [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by simo
close date 2014-10-08 07:07:07.438076

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proximity sensor broken? [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by simo close date 2014-10-08 07:07:07.438076

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The question has been closed for the following reason "the question is answered, an answer was accepted" by simo
close date 2014-10-08 07:07:07.438076