Updates, development

asked 2014-10-18 10:26:31 +0200

This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2014-10-18 12:41:42 +0200

LVPVS
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Hej,

I have been thinking about posting this for a while now. Though, some might take it a rant, I did not mean any harm to anyone.

I decided to write down my thoughts because I am really fed up with the fact that every month there is a loud crying about the current update: When will we have it? Why so late? Why Jolla not communicating? Of broken promisses... and similar crap.

I am asking whoever is doing this to please stop it.

I never signed a contract with Jolla Oy (nor do I think any of you did) about I am receiving updates to my phone every month. In fact, we only got a promise that they would try their best to deliver every month. See the difference? Sailors promissed they would try to deliver updates every month.

Do you recall the days when the much beloved N9 was announced? The hype when they started selling it? The day Mr. Elop decided to ditch it?

And the promisses: Do not worry N9 owners, you will get three (!) years of continuous updates and support even if we have burnt the platform. What did we get? Three system updates in the first year. Yes, year. Not three months.

And - as a user and owner of the device - I would say, Harmattan is still full of bugs. Some are even more annoying than those of Jolla had out of the box.

I am not a developer. I used to code for my N97mini and my N9, but I never got the guts to publish any of them. The first thing after I compiled and installed my app was I discovered a bug. Got back between the chair and the keyboard to debug. To compile. To install. And to discover another bug. So yes, I am not a professional programmer, but I see how hard it is to say to an application that it is finished and ready to be let into the wild on its own.

I salute to the Sailors. I respect them for doing what they are doing.

I am also impatiently waiting for the next update (the way I did with my previous phones), but I would never urge Sailors to deliver or to communicate.

They are professionals.

They know what they are doing.

They know why they are doing what they are doing.

Trust them now as well, as you did when you decided to (even pre-)order your Jolla.

So, please, accept the pace of updates as it comes. As it is much said, what we have is even more than any of the giants already did for a single product of theirs.

And finally, Jolla will not deliver faster if always ditched. In fact, as @cybette phrased it, they could easily put more Sailors to reply on the rants and "to communicate" but it would take valuable resources from developement. Thus, would delay the updates even more.

To end this, before I click "Ask/Submit" I check "community wiki".

Have a nice day,

LVPVS out.