email setup issue

asked 2015-05-06 22:25:33 +0200

OptimistiJolla gravatar image

updated 2015-05-07 22:22:59 +0200

heubergen gravatar image

Recently had my phone serviced (major battery overheat). Phone was wiped, obviously, and subsequently lost all accounts. Now I can't setup mail account anymore. Logins, passwords, servers, ports all ok but I keep getting connection failiure notification. Yesterday installed äijänpäivä but no relief.

Clarification: I'm trying to setup a general IMAP email account. So far I've tried both the same config options as I have on another phone, as well as those provided by my ISP for mobile access.

In both cases incoming port 143 outport 25.

Any ideas, anyone?

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Comments

Certificate issue maybe? Try openssl to the server openssl s_client -connect your server:imap

chemist ( 2015-05-07 11:40:59 +0200 )edit

That is a little technical.. could you explain? Also: have tried now a few times, starting from scratch. Also reinstalled system = did a device reset. All I know for sure is that, after the phone came back from the repair shop it hasn't been possible to setup the email anymore.

OptimistiJolla ( 2015-05-07 16:04:26 +0200 )edit

Did you upgrade to latest release before you setup your phone? Procedure is Reset->Upgrade all the way up->Setup the phone for your use and restore backups. I attempted to do anything but that order and had nothing but problems, although my device came with a newer release as factory snapshot back from optima.

chemist ( 2015-05-07 16:07:53 +0200 )edit