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posted 2017-11-17 14:54:21 +0200

Update from 2.1.2.3 to 2.1.3.7 fails on Jolla 1

The OS update function on my Jolla 1 with SFOS v. 2.1.2.3 informs me that the new 2.1.3.7 version is available. After downloading the installation file and giving the Install command, the black screen with the progress bar shows up. After indicating the very narrow white band for the initial position, the progress bar increases once with a longer step, whereafter the process stops and a new warning screen is shown telling me that the installation can not be completed and I then have to confirm "OK" for the phone to make a restart (after which I'm back to v. 2.1.2.3).

I'm at a loss about what to do now.

Update from 2.1.2.3 to 2.1.3.7 fails on Jolla 1

The OS update function on my Jolla 1 with SFOS v. 2.1.2.3 informs me that the new 2.1.3.7 version is available. After downloading the installation file and giving the Install command, the black screen with the progress bar shows up. After indicating the very narrow white band for the initial position, the progress bar increases once with a longer step, whereafter the process stops and a new warning screen is shown telling me that the installation can not be completed and I then have to confirm "OK" for the phone to make a restart (after which I'm back to v. 2.1.2.3).

I'm at a loss about what to do now.

Update from 2.1.2.3 to 2.1.3.7 fails on Jolla 1

The OS update function on my Jolla 1 with SFOS v. 2.1.2.3 informs me that the new 2.1.3.7 version is available. After downloading the installation file and giving the Install command, the black screen with the progress bar shows up. After indicating the very narrow white band for the initial position, the progress bar increases once with a longer step, whereafter the process stops and a new warning screen is shown telling me that the installation can not be completed and I then have to confirm "OK" for the phone to make a restart (after which I'm back to v. 2.1.2.3).

I'm at a loss about what to do now.