I am accessing an Exchange based e-mail account through the Jolla _E-mail_ client and Microsoft Exchange plugin. After receiving an e-mail that contained two attachments, one _.docx_ and one _.pdf_, I proceeded to download the attachments and view them on my Sailfish X.
When trying to open the _.docx_ attachment, the e-mail client was attempting to open the file with an app I had installed called _tIDEditor_. This should not have happened as I don't believe that app supports such filetypes. Of course, it didn't look correct as _tIDEditor_ simply opened a blank file instead.
I know that _.pdf_ e-mail attachments are normally opened by the Jolla app, _Documents_ so I downloaded and opened it. However, it also attempted to do the same thing and open it with _tIDEditor_. So, I uninstalled _tIDEditor_ from the device and tried to view the attachments in the e-mail again. This time, it attempted to open them with the Jolla app, _Notes_ (!?). This simply opened the _Notes_ app and loaded nothing.
I opened some previous e-mails, which also contained _.pdf_ attachments, knowing that these were viewed correctly in the _Documents_ app. These older e-mails with attachments were still being opened correctly in _Documents_. So why is this one e-mail attempting to open its attachments with the wrong app?
I had to remove the attachments that are, by default, downloaded to Downloads/mail_attachments/. Once I did this, I re-downloaded them within the e-mail and it correctly opened them with the _Documents_ app.
It seems strange that I had to go to these lengths to get the e-mail client to open the attachments with the correct app. What could have caused this?
| 2 | No.2 Revision |
I am accessing an Exchange based e-mail account through the Jolla _E-mail_ client and Microsoft Exchange plugin. After receiving an e-mail that contained two attachments, one _.docx_ and one _.pdf_, I proceeded to download the attachments and view them on my Sailfish X.
When trying to open the _.docx_ attachment, the e-mail client was attempting to open the file with an app I had installed called _tIDEditor_. This should not have happened as I don't believe that app supports such filetypes. Of course, it didn't look correct as _tIDEditor_ simply opened a blank file instead.
I know that _.pdf_ e-mail attachments are normally opened by the Jolla app, _Documents_ so I downloaded and opened it. However, it also attempted to do the same thing and open it with _tIDEditor_. So, I uninstalled _tIDEditor_ from the device and tried to view the attachments in the e-mail again. This time, it attempted to open them with the Jolla app, _Notes_ (!?). This simply opened the _Notes_ app and loaded nothing.
I opened some previous e-mails, which also contained _.pdf_ attachments, knowing that these were viewed correctly in the _Documents_ app. These older e-mails with attachments were still being opened correctly in _Documents_. So why is this one e-mail attempting to open its attachments with the wrong app?
I had to remove the attachments that are, by default, downloaded to Downloads/mail_attachments/. Once I did this, I re-downloaded them within the e-mail and it correctly opened them with the _Documents_ app.
It seems strange that I had to go to these lengths to get the e-mail client to open the attachments with the correct app. What could have caused this?
| 3 | No.3 Revision |
I am accessing an Exchange based e-mail account through the Jolla _E-mail_ client and Microsoft Exchange plugin. After receiving an e-mail that contained two attachments, one _.docx_ and one _.pdf_, I proceeded to download the attachments and view them on my Sailfish X.
When trying to open the _.docx_ attachment, the e-mail client was attempting to open the file with an app I had installed called _tIDEditor_. This should not have happened as I don't believe that app supports such filetypes. Of course, it didn't look correct as _tIDEditor_ simply opened a blank file instead.
I know that _.pdf_ e-mail attachments are normally opened by the Jolla app, _Documents_ so I downloaded and opened it. However, it also attempted to do the same thing and open it with _tIDEditor_. So, I uninstalled _tIDEditor_ from the device and tried to view the attachments in the e-mail again. This time, it attempted to open them with the Jolla app, _Notes_ (!?). This simply opened the _Notes_ app and loaded nothing.
I opened some previous e-mails, which also contained _.pdf_ attachments, knowing that these were viewed correctly in the _Documents_ app. These older e-mails with attachments were still being opened correctly in _Documents_. So why is this one e-mail attempting to open its attachments with the wrong app?
I had to remove the attachments that are, by default, downloaded to Downloads/mail_attachments/. Once I did this, I re-downloaded them within the e-mail and it correctly opened them with the _Documents_ app.
It seems strange that I had to go to these lengths to get the e-mail client to open the attachments with the correct app. What could have caused this?