We have moved to a new Sailfish OS Forum. Please start new discussions there.

Revision history [back]

click to hide/show revision 1
initial version

posted 2018-08-14 17:43:55 +0200

Unable to change username on outlook account

We have an office365 subscription at work and fetching e-mails has worked until the username was changed this weekend. The problem is that it’s not possible to change the username for the account on my Sailfish X device. It seems to be changed for all inputs on the edit screen, but on the overview, where all accounts can be seen, the old username is still shown under the account name and e-mail application says “Problem with sync” and last sync time is 3 days ago (when the username was changed on the backend). The problem persists through reboot.

Unable to change username on outlook account

We have an office365 subscription at work and fetching e-mails has worked until the username was changed this weekend. The problem is that it’s not possible to change the username for the account that, on my Sailfish X device. device, changes to the username is not applied to the authentication for the account. It seems to be is changed for all inputs In the Username field on the edit screen, but “Edit server settings” screen and the change persists over reboots. But on the overview, where all accounts can be seen, the old username is still shown under the account name and e-mail application says “Problem with sync” and last sync time is 3 days ago (when the username was changed on the backend). The problem persists through reboot.

Edited to explain the issue better