Revision history [back]

Hi, I tried to update my good old JP1 to Oulanka but update didn't go well. The installation looked fine but when I reboot the phone the OS is stuck on wallpaper. The phone loads the wallpaper without any menu control (no top menu, no option to go to events or app grid) so I cannot do anything. When I long press the power button the menu appears for a second and phone turns off. I also tried to start the phone using volume down + power button but phone is then stuck in black Jolla screen and it doesn't load the OS.
Do you have any ideas how to save the phone? Thanks

Hi, I tried to update my good old JP1 to Oulanka but update didn't go well. The installation looked fine but when I reboot the phone the OS is stuck on wallpaper. The phone loads the wallpaper without any menu control (no top menu, no option to go to events or app grid) so I cannot do anything. When I long press the power button the menu appears for a second and phone turns off. I also tried to start the phone using volume down + power button but phone is then stuck in black Jolla screen and it doesn't load the OS. off.
Do you have any ideas how to save the phone? Thanks