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I've factory reset my Jolla 1 and successfully updated it to Hossa (3.0.3.10). Problem is the Settings/Backup tool can't see the SD card, "Back up data to" and "Restore data from" buttons are greyed out and it says "No previous backups found", although there is a known good backup in the root directory of the card (I was able to restore that backup to my spare Jolla 1 on Oulanka 3.0.2.8 no problem) and Settings/Storage, File Browser, sftp and the Terminal can all see the SD card and the backup file.

I tried again with a different SD card, formatted it fat32 on the Jolla, sftp'd the backup file onto it, still no go. No backup device seen (although again the card is visible in File Browser, Settings/Storage, Terminal, sftp)

Any ideas? I'd rather get this Jolla working as the spare one has an intermittent connection at the speaker. Could there be a missing package somehow? or how can I manually restore the files from the backup? Thanks.

I've factory reset my Jolla 1 and successfully updated it to Hossa (3.0.3.10). Problem is the Settings/Backup tool can't see the SD card, "Back up data to" and "Restore data from" buttons are greyed out and it says "No previous backups found", although there is a known good backup in the root directory of the card (I was able to restore that backup to my spare Jolla 1 on Oulanka 3.0.2.8 no problem) and Settings/Storage, File Browser, sftp and the Terminal can all see the SD card and the backup file.

I tried again with a different SD card, formatted it fat32 on the Jolla, sftp'd the backup file onto it, still no go. No backup device seen (although again the card is visible in File Browser, Settings/Storage, Terminal, sftp)

Any ideas? I'd rather get this Jolla working as the spare one has an intermittent connection at the speaker. Could there be a missing package somehow? or how can I manually restore the files from the backup? Thanks.

I've factory reset my Jolla 1 and successfully updated it to Hossa (3.0.3.10). Problem is the Settings/Backup tool can't see the SD card, "Back up data to" and "Restore data from" buttons are greyed out and it says "No previous backups found", although there is a known good backup in the root directory of the card (I was able to restore that backup to my spare Jolla 1 on Oulanka 3.0.2.8 no problem) and Settings/Storage, File Browser, sftp and the Terminal can all see the SD card and the backup file.

I tried again with a different SD card, formatted it fat32 on the Jolla, sftp'd the backup file onto it, still no go. No backup device seen (although again the card is visible in File Browser, Settings/Storage, Terminal, sftp)

Any ideas? I'd rather get this Jolla working as the spare one has an intermittent connection at the speaker. Could there be a missing package somehow? or how can I manually restore the files from the backup? Thanks.

I've factory reset my Jolla 1 and successfully updated it to Hossa (3.0.3.10). Problem is the Settings/Backup tool can't see the SD card, "Back up data to" and "Restore data from" buttons are greyed out and it says "No previous backups found", although there is a known good backup in the root directory of the card (I was able to restore that backup to my spare Jolla 1 on Oulanka 3.0.2.8 no problem) and Settings/Storage, File Browser, sftp and the Terminal can all see the SD card and the backup file.

I tried again with a different SD card, formatted it fat32 on the Jolla, sftp'd the backup file onto it, still no go. No backup device seen (although again the card is visible in File Browser, Settings/Storage, Terminal, sftp)

Any ideas? I'd rather get this Jolla working as the spare one has an intermittent connection at the speaker. Could there be a missing package somehow? or how can I manually restore the files from the backup? Thanks.

If it helps, all updates up to and including Oulanka were through the GUI and had no problems, Hassa Hossa update failed through the GUI but worked first time through the command line.

I've factory reset my Jolla 1 and successfully updated it to Hossa (3.0.3.10). Problem is the Settings/Backup tool can't see the SD card, "Back up data to" and "Restore data from" buttons are greyed out and it says "No previous backups found", although there is a known good backup in the root directory of the card (I was able to restore that backup to my spare Jolla 1 on Oulanka 3.0.2.8 no problem) and Settings/Storage, File Browser, sftp and the Terminal can all see the SD card and the backup file.

I tried again with a different SD card, formatted it fat32 on the Jolla, sftp'd the backup file onto it, still no go. No backup device seen (although again the card is visible in File Browser, Settings/Storage, Terminal, sftp)

Any ideas? I'd rather get this Jolla working as the spare one has an intermittent connection at the speaker. Could there be a missing package somehow? or how can I manually restore the files from the backup? Thanks.

If it helps, all updates up to and including Oulanka were through the GUI and had no problems, Hossa update failed through the GUI but worked first time through the command line.

I've factory reset my Jolla 1 and successfully updated it to Hossa (3.0.3.10). Problem is the Settings/Backup tool can't see the SD card, "Back up data to" and "Restore data from" buttons are greyed out and it says "No previous backups found", although there is a known good backup in the root directory of the card (I was able to restore that backup to my spare Jolla 1 on Oulanka 3.0.2.8 no problem) and Settings/Storage, File Browser, sftp and the Terminal can all see the SD card and the backup file.

I tried again with a different SD card, formatted it fat32 on the Jolla, sftp'd the backup file onto it, still no go. No backup device seen (although again the card is visible in File Browser, Settings/Storage, Terminal, sftp)

Any ideas? I'd rather get this Jolla working as the spare one has an intermittent connection at the speaker. Could there be a missing package somehow? or how can I manually restore the files from the backup? Thanks.

If it helps, all updates up to and including Oulanka were through the GUI and had no problems, Hossa update failed through the GUI but worked first time through the command line.

Opening the backup file using File Manager under Oulanka shows the contents of the archive, opening the same backup file in Hossa says "could not open archive" at the top of the screen and "No files" in the centre of the screen. But "View Contents" in File Manager in Hossa shows the list of files and folders.

I've factory reset my Jolla 1 and successfully updated it to Hossa (3.0.3.10). Problem is the Settings/Backup tool can't see the SD card, "Back up data to" and "Restore data from" buttons are greyed out and it says "No previous backups found", although there is a known good backup in the root directory of the card (I was able to restore that backup to my spare Jolla 1 on Oulanka 3.0.2.8 no problem) and Settings/Storage, File Browser, sftp and the Terminal can all see the SD card and the backup file.

I tried again with a different SD card, formatted it fat32 on the Jolla, sftp'd the backup file onto it, still no go. No backup device seen (although again the card is visible in File Browser, Settings/Storage, Terminal, sftp)

Any ideas? I'd rather get this Jolla working as the spare one has an intermittent connection at the speaker. Could there be a missing package somehow? or how can I manually restore the files from the backup? Thanks.

If it helps, all updates up to and including Oulanka were through the GUI and had no problems, Hossa update failed through the GUI but worked first time through the command line.

Opening the backup file using File Manager under Oulanka shows the contents of the archive, opening the same backup file in Hossa says "could not open archive" at the top of the screen and "No files" in the centre of the screen. But "View Contents" in File Manager in Hossa shows the list of files and folders.