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posted 2019-09-11 22:36:41 +0200

WhatsApp crashes when focus notification displays, forcing restart of Android Support

Given this is a WhatsApp-related issue, I'd be surprised if it hasn't already been raised. However, it is difficult to accurately find a related bug that has already been raised, especially when most issues are simply titled 'Whatsapp notification'

Xperia X F5121, Sailfish OS 3.1.0.11, WhatsApp 2.19.228

Given WhatsApp is running

And WhatsApp is open in the background

When I receive a message

And a focus notification is displayed (see screenshot)

image description

And I close the focus notification

And I open WhatsApp from the Sailfish home screen

EXPECTED: Then I should WhatsApp open correctly

ACTUAL: But the app crashes (see screenshot)

image description

When I long-press, close WhatsApp

And I open WhatsApp

EXPECTED: Then I should the WhatsApp open correctly

ACTUAL: But the app crashes (see screenshot)

WORKAROUND:

  1. Long-press, close WhatsApp.
  2. Settings -> Android Support -> Stop, then Start the service.
  3. Open WhatsApp.
  • WhatsApp will crash every time a message is received when a focus notification is displayed (if WhatsApp is running in the background).

[BUG] WhatsApp crashes when focus notification displays, forcing restart of Android Support

Given this is a WhatsApp-related issue, I'd be surprised if it hasn't already been raised. However, it is difficult to accurately find a related bug that has already been raised, especially when most issues are simply titled 'Whatsapp notification'

Xperia X F5121, Sailfish OS 3.1.0.11, WhatsApp 2.19.228

Given WhatsApp is running

And WhatsApp is open in the background

When I receive a message

And a focus notification is displayed (see screenshot)

image description

And I close the focus notification

And I open WhatsApp from the Sailfish home screen

EXPECTED: Then I should WhatsApp open correctly

ACTUAL: But the app crashes (see screenshot)

image description

When I long-press, close WhatsApp

And I open WhatsApp

EXPECTED: Then I should the WhatsApp open correctly

ACTUAL: But the app crashes (see screenshot)

WORKAROUND:

  1. Long-press, close WhatsApp.
  2. Settings -> Android Support -> Stop, then Start the service.
  3. Open WhatsApp.
  • WhatsApp will crash every time a message is received when a focus notification is displayed (if WhatsApp is running in the background).