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posted 2014-02-16 00:32:22 +0200

Error getting file: -6: Not supported

Hello all,

The problem is I can't copy a file from Jolla to a computer through USB cable. I can copy a file to Jolla, but when I try to copy it from Jolla, I get the error message:

Error getting file: -6: Not supported

I tried this on different OSs and different devices, the result is the same. It is weird, but I still can move this file through Bluetooth or send it via Email, but not through USB cable.

Does anybody encounter with such error, as displayed on the screenshots below? Is it bug with Jolla or I did something wrong? Thank you!

Btw, Windows XP didn't recognize Jolla as a storage device. It detects external camera and that's it. Unfortunately I don't have a screeshots with me from Win XP.

Screenshot from Copy is not supported

Full size

not-supported - in Elementary os

Full size

Error getting file: -6: Not supported

Hello all,

The problem is I can't copy a file from Jolla to a computer through USB cable. I can copy a file to Jolla, but when I try to copy it from Jolla, I get the error message:

Error getting file: -6: Not supported

I tried this on different OSs and different devices, the result is the same. It is weird, but I still can move this file through Bluetooth or send it via Email, but not through USB cable.

Does anybody encounter with such error, as displayed on the screenshots below? Is it bug with Jolla or I did something wrong? Thank you!

Btw, Windows XP didn't recognize Jolla as a storage device. It detects external camera and that's it. Unfortunately I don't have a screeshots with me from Win XP.

Screenshot from Copy is not supported

Full size

not-supported - in Elementary osnot-supported - in Elementary os

Full size