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Hi,

No-one else seems to have reported this problem, so here goes...

• My telco is Deutsche Telekom
• SMS within Germany works fine
• SMS to any network abroad shows "Problem with sending message"
• Problem only appears on my Jolla. Plug the SIM into an iPhone: works like a charm

Conclusion: something must be wrong in the automatic SMS configuration. I checked Settings -> Apps -> Messaging: the SMS message centre address seems to be correct (as shown on homepage of Deutsche Telekom: +491710760000).

So what is happening here? Is there a log somewhere (/var/log?) where I can get a more expressive error message? Anything at all?

I could call the telco, but knowing support hotlines I fear I'd have to explain to them first what a Jolla is, then work past the "we-only-support" stage, only to hear it's my problem.

Thanks for any assistance.

Hi,

No-one else seems to have reported this problem, so here goes...

• My telco is Deutsche Telekom
• SMS within Germany works fine
• SMS to any network abroad shows "Problem with sending message"
• Problem only appears on my Jolla. Plug the SIM into an iPhone: works like a charm

Conclusion: something must be wrong in the automatic SMS configuration. I checked Settings -> Apps -> Messaging: the SMS message centre address seems to be correct (as shown on homepage of Deutsche Telekom: +491710760000).

So what is happening here? Is there a log somewhere (/var/log?) where I can get a more expressive error message? Anything at all?

I could call the telco, but knowing support hotlines I fear I'd have to explain to them first what a Jolla is, then work past the "we-only-support" stage, only to hear it's my problem.

Thanks for any assistance.

Hi,

No-one else seems to have reported this problem, so here goes...

• My telco is Deutsche Telekom
• SMS within Germany works fine
• SMS to any network abroad shows "Problem with sending message"
• Problem only appears on my Jolla. Plug the SIM into an iPhone: works like a charm

Conclusion: something must be wrong in the automatic SMS configuration. I checked Settings -> Apps -> Messaging: the SMS message centre address seems to be correct (as shown on homepage of Deutsche Telekom: +491710760000).

So what is happening here? Is there a log somewhere (/var/log?) where I can get a more expressive error message? Anything at all?

I could call the telco, but knowing support hotlines I fear I'd have to explain to them first what a Jolla is, then work past the "we-only-support" stage, only to hear it's my problem.

Thanks for any assistance.