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With the current update we've published initial MMS support. Unfortunately, MMS is technically a bit of a dinosaur, and several operators have slightly incompatible custom implementations. As a result of this we're expecting issues with many operators outside of Finland -- but still decided to push the current implementation early, and try to fix issues faster than we could on our own with your feedback.

This post contains some notes for technically skilled users with developer mode enabled. We're working on a simple application automating some of those steps, which will be published at a later point to enable less skilled users to help us improving MMS as well.

So, if you have problems with MMS..

1. Was it possible to send a MMS? Many operators only let you receive MMS once you sent at least one MMS from your phone.
2. No luck? Check if the MMS settings (Settings->System->Mobile network->MMS access point) are correct for your operator. If they're not correct, please provide the output of the following commands, plus correct settings, if you have them:
   • dbus-send --system --print-reply --dest=org.ofono /ril_0 org.ofono.ConnectionManager.GetContexts for the connection settings
   • dbus-send --system --print-reply --dest=org.ofono /ril_0 org.ofono.SimManager.GetProperties for details about your network
3. Still no luck? Try to get debug output while sending or receiving MMS. Before sending/receiving (or retrying to receive), as user nemo, do
   • pkill mms-engine
   • mms-engine -vkat and send us the output from the terminal, as well as the contents of /tmp/mms

With the current update we've published initial MMS support. Unfortunately, MMS is technically a bit of a dinosaur, and several operators have slightly incompatible custom implementations. As a result of this we're expecting issues with many operators outside of Finland -- but still decided to push the current implementation early, and try to fix issues faster than we could on our own with your feedback.

This post contains some notes for technically skilled users with developer mode enabled. We're working on a simple application automating some of those steps, which will be published at a later point to enable less skilled users to help us improving MMS as well.

So, if you have problems with MMS..

1. Was it possible to send a MMS? Many operators only let you receive MMS once you sent at least one MMS from your phone.
2. No luck? Check if the MMS settings (Settings->System->Mobile network->MMS access point) are correct for your operator. If they're not correct, please provide the output of the following commands, plus correct settings, if you have them:
   • dbus-send --system --print-reply --dest=org.ofono /ril_0 org.ofono.ConnectionManager.GetContexts for the connection settings
   • dbus-send --system --print-reply --dest=org.ofono /ril_0 org.ofono.SimManager.GetProperties for details about your network
3. Still no luck? Try to get debug output while sending or receiving MMS. Before sending/receiving (or retrying to receive), as user nemo, do
   • pkill mms-engine
   • mms-engine -vkat and send us the output from the terminal, as well as the contents of /tmp/mms

With the current update we've published initial MMS support. Unfortunately, MMS is technically a bit of a dinosaur, and several operators have slightly incompatible custom implementations. As a result of this we're expecting issues with many operators outside of Finland -- but still decided to push the current implementation early, and try to fix issues faster than we could on our own with your feedback.

This post contains some notes for technically skilled users with developer mode enabled. We're working on a simple application automating some of those steps, which will be published at a later point to enable less skilled users to help us improving MMS as well.

So, if you have problems with MMS..

1. Was it possible to send a MMS? Many operators only let you receive MMS once you sent at least one MMS from your phone.
2. No luck? Check if the MMS settings (Settings->System->Mobile network->MMS access point) are correct for your operator. If they're not correct, please provide the output of the following commands, plus correct settings, if you have them:
   • dbus-send --system --print-reply --dest=org.ofono /ril_0 org.ofono.ConnectionManager.GetContexts for the connection settings
   • dbus-send --system --print-reply --dest=org.ofono /ril_0 org.ofono.SimManager.GetProperties for details about your network
3. Still no luck? Try to get debug output while sending or receiving MMS. Before sending/receiving (or retrying to receive), as user nemo, do
   • pkill mms-engine
   • mms-engine -vkat and send us the output from the terminal, as well as the contents of /tmp/mms

Info collected should be sent to mms-debug@jolla.com. Please note that this address is designed to easily collect debug information for our engineers, and can't be used as MMS support hotline. If you write us, please do a short post here about which provider and which problem you faced as well, to reduce duplicate submissions as much as possible. We'll try to comment here, and most likely only contact you by mail if we need additional debug output.