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Hello Jolla Community,

my new Jolla Phone do not start after 1 week of using. I had connect the phone over night with the power connector. On the next day I see only the Jolla Logo. It is not possible to shutdown the device. I removed the akku/battery and put it back again but after the start button was pressed the jolla logo is the only thing what I see.

I had tried the recovery mode. as described at: https://together.jolla.com/question/22079/howto-all-pc-users-recover-or-reset-a-device-that-is-stuck-in-boot-loop/

But if I try point 5 in the telnet menu nothing happens. I had wait 15 minutes.After that I have removes the akku/battery and start with point 1. Here I see some mount commands and after that he stop working, I had wait again for 15 minutes. But it is ever possible to connect to the shell with point 4. I have see with ps command a sleep 86400? Can I do something over the command line?

the following command aborts:

btrfs check --repair /dev/mmcblk0p28

What is possible to bring my phone back to life?

Thanks quasar

Hello Jolla Community,

my new Jolla Phone do not start after 1 week of using. I had connect the phone over night with the power connector. On the next day I see only the Jolla Logo. It is not possible to shutdown the device. I removed the akku/battery and put it back again but after the start button was pressed the jolla logo is the only thing what I see.

I had tried the recovery mode. as described at: https://together.jolla.com/question/22079/howto-all-pc-users-recover-or-reset-a-device-that-is-stuck-in-boot-loop/

But if I try point 5 in the telnet menu nothing happens. I had wait 15 minutes.After that I have removes the akku/battery and start with point 1. Here I see some mount commands and after that he stop working, I had wait again for 15 minutes. But it is ever possible to connect to the shell with point 4. I have see with ps command a sleep 86400? Can I do something over the command line?

the following command aborts:

btrfs check --repair /dev/mmcblk0p28

What is possible to bring my phone back to life?

Thanks quasar

Hello Jolla Community,

my new Jolla Phone do not start after 1 week of using. I had connect the phone over night with the power connector. On the next day I see only the Jolla Logo. It is not possible to shutdown the device. I removed the akku/battery and put it back again but after the start button was pressed the jolla logo is the only thing what I see.

I had tried the recovery mode. as described at: https://together.jolla.com/question/22079/howto-all-pc-users-recover-or-reset-a-device-that-is-stuck-in-boot-loop/

But if I try point 5 in the telnet menu nothing happens. I had wait 15 minutes.After that I have removes the akku/battery and start with point 1. Here I see some mount commands and after that he stop working, I had wait again for 15 minutes. But it is ever possible to connect to the shell with point 4. I have see with ps command a sleep 86400? Can I do something over the command line?

the following command aborts:

btrfs check --repair /dev/mmcblk0p28

What is possible to bring my phone back to life?

Thanks quasar