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posted 2014-06-25 21:50:21 +0200

Jolla account passwords with special characters error out on device

When I try to log in to my Jolla account from the device and if the password has special characters in it, like % @ $, the login errors out with an unspecific error ("Something went wrong, check username and password").

However, logins from web browser at account.jolla.com work fine with such passwords, and when changing password to one with special characters in it, no warning appears.

Changing the password to one without special characters in it fixes the problem, but this is not obvious. Login to Jolla account is required to receive updates, so if updates to software on the device are impossible, at least account.jolla.com should warn that special characters in password are not allowed.

I'm using Russian locale on the device.

[bug] Jolla account passwords with special characters error out on device

When I try to log in to my Jolla account from the device and if the password has special characters in it, like % @ $, the login errors out with an unspecific error ("Something went wrong, check username and password").

However, logins from web browser at account.jolla.com work fine with such passwords, and when changing password to one with special characters in it, no warning appears.

Changing the password to one without special characters in it fixes the problem, but this is not obvious. Login to Jolla account is required to receive updates, so if updates to software on the device are impossible, at least account.jolla.com should warn that special characters in password are not allowed.

I'm using Russian locale on the device.