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posted 2014-08-09 18:53:32 +0200

Received an email from Jolla regarding my HK VIP pre-order, but my name in email and shop.jolla.com account is wrong!

I have received an email from Jolla but my name on the email ("Hi, {name}") is wrong. When I try to login my shop.jolla.com account, I see the same wrong name next to "Welcome, {name}".

Several of my friends also encounter the same problem. Please kindly investigate and fix as soon as possible, as I don't feel comfortable to place my order with someone else's name and the pre-order deadline ends on midnight (HKT) on Sunday, 10 August 2014.

Received an email from Jolla regarding my HK VIP pre-order, but my name in email and shop.jolla.com account is wrong!

I have received an email from Jolla but my name on the email ("Hi, {name}") is wrong. When I try to login my shop.jolla.com account, I see the same wrong name next to "Welcome, {name}".

Several of my friends also encounter the same problem. Please kindly investigate and fix as soon as possible, as I don't feel comfortable to place my order with someone else's name and the pre-order deadline ends on midnight (HKT) on Sunday, 10 August 2014.

Received an email from Jolla regarding my HK VIP pre-order, but my name in email and shop.jolla.com account is wrong!

I have received an email from Jolla but my name on the email ("Hi, {name}") is wrong. When I try to login my shop.jolla.com account, I see the same wrong name next to "Welcome, {name}".

Several of my friends also encounter the same problem. Please kindly investigate and fix as soon as possible, as I don't feel comfortable to place my order with someone else's name and the pre-order deadline ends on midnight (HKT) on Sunday, 10 August 2014.