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posted 2014-09-29 11:15:52 +0200

Okw gravatar image

Mailbox account lost sync settings and became inconfigurable

My two email accounts stopped syncing all of a sudden. The first one I was able to re-enable through Settings -> Accounts -> [mailbox name] -> Sync emails. For some reason it was reverted to "manually". Trying to do the same with the second account does not work. It has nothing set in "Sync emails" and I'm unable to give it a value. Tapping it gives me the list called "Schedule", but tapping any of the options does not do anything.

Here's a short video to illustrate the issue.

Reboot didn't help. Deleting and reconfiguring the mailbox might help, but only until this would happen again.

Any ideas?

Mailbox account lost sync settings and became inconfigurable

My two email accounts stopped syncing all of a sudden. The first one I was able to re-enable through Settings -> Accounts -> [mailbox name] -> Sync emails. For some reason it was reverted to "manually". Trying to do the same with the second account does not work. It has nothing set in "Sync emails" and I'm unable to give it a value. Tapping it gives me the list called "Schedule", but tapping any of the options does not do anything.

Here's a short video to illustrate the issue.

Reboot didn't help. Deleting and reconfiguring the mailbox might help, but only until this would happen again.

Any ideas?

4.3.2015: This problem appeared again with Yliaavanlampi. This time affecting two email accounts. One custom and another one Google. Prior to noticing this I had Android games crashing a couple of times. Cannot confirm though that this would've been directly related.

Mailbox account lost sync settings and became inconfigurable

My two email accounts stopped syncing all of a sudden. The first one I was able to re-enable through Settings -> Accounts -> [mailbox name] -> Sync emails. For some reason it was reverted to "manually". Trying to do the same with the second account does not work. It has nothing set in "Sync emails" and I'm unable to give it a value. Tapping it gives me the list called "Schedule", but tapping any of the options does not do anything.

Here's a short video to illustrate the issue.

Reboot didn't help. Deleting and reconfiguring the mailbox might help, but only until this would happen again.

Any ideas?

4.3.2015: This problem appeared again with Yliaavanlampi. This time affecting two email accounts. One custom and another one Google. Prior to noticing this I had Android games crashing a couple of times. Cannot confirm though that this would've been directly related.

9.3.2015: Thanks to the effort from @VDVsx and @wanderer there's a partial solution to this. In a nutshell the problem is fixed through deleting zero-sized XML files from /home/nemo/.cache/msyncd/sync. Apparently a crash during sync may leave behind these unfinished files that prevent sync altogether.

Mailbox account lost sync settings and became inconfigurable

My two email accounts stopped syncing all of a sudden. The first one I was able to re-enable through Settings -> Accounts -> [mailbox name] -> Sync emails. For some reason it was reverted to "manually". Trying to do the same with the second account does not work. It has nothing set in "Sync emails" and I'm unable to give it a value. Tapping it gives me the list called "Schedule", but tapping any of the options does not do anything.

Here's a short video to illustrate the issue.

Reboot didn't help. Deleting and reconfiguring the mailbox might help, but only until this would happen again.

Any ideas?

4.3.2015: This problem appeared again with Yliaavanlampi. This time affecting two email accounts. One custom and another one Google. Prior to noticing this I had Android games crashing a couple of times. Cannot confirm though that this would've been directly related.

9.3.2015: Thanks to the effort from @VDVsx and @wanderer there's a partial solution to this. In a nutshell the problem is fixed through deleting zero-sized XML files from /home/nemo/.cache/msyncd/sync. Apparently a crash during sync may leave behind these unfinished files that prevent sync altogether.