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No SIM card detected since 1.1.7.28 update

asked 2015-09-02 17:49:02 +0200

MaxR gravatar image

updated 2015-09-02 17:50:40 +0200

Help, I updated to 1.1.7.28 this morning, and since then the phone does not detect its sim card. I have no use in a device that is not able to get text message or answer calls.

Also, the settings menu seems to be bugged:

  • The bluetooth seems to be enabled on the lock screen, while trying to switch its status from on to off in the settings menu only resultt in the light below blinking for ever
  • Same problem for the plane mode: it appears to be disabled, and blinks for ever when trying to enable it.

If it can be of any helpo, my operator is Bouygues Telecom (FR)

Is there any chance it will be fixed quickly? Please, please fix this, I'm this close to abandon this phone.

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You should contact Jolla Care to resolve this problem.

chris.adams ( 2015-09-03 06:11:01 +0200 )edit

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answered 2015-09-06 22:20:20 +0200

MaxR gravatar image

I contacted Jolla care: a factory reset solved the problem.

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Asked: 2015-09-02 17:49:02 +0200

Seen: 212 times

Last updated: Sep 02 '15