OS 2.0 Is anyone experiencing a black screen with Jolla store error?

asked 2015-10-22 02:30:05 +0200

mcsckt
41 ●3 ●4 ●7

I have been experiencing intermittent black screen with a error notification that the Jolla store is not working. If I try to go into the Jolla store app, I am logged out. With the black screen I get limited operation on my phone. I would have to reboot the phone. Rebooting the phone and getting it to work on the first try is also a hit and miss thing. Sometimes I have to reboot the phone a couple of times to get it back into working order.

I haven't paid attention as to when and why the black screen occurs on my phone. Today it just happened and what I did just before it occurred was: 1) had a media player operating in the background 2) Was using the Jolla together app searching for questions and answers 3) tried to open a link using the web browser

then tried to open a text message from the event menu and then my screen when my phone screen went black like the was hung up. Then the Jolla store error notification popped up. Next thing I automatically do is to power off my phone and restart it to see if it was running normally, if not, I would power it down again and restart it until the phone is running normal again.

answered 2015-10-22 06:41:55 +0200

Moo-Crumpus

3704 ●73 ●98 ●104

No. Jolla Store is OK for me.

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I've been running v 2.0.0.10 a few hours now. Have not encountered issue.

WilliePre ( 2015-10-22 21:01:14 +0200 )edit

I have been paying a little more attention to what actually happens to my phone when my phone blacks out. I do get at system error and that I have been logged out of the Jolla store. But I have noticed that my clock icon and my calendar icons are one of the first app icons to disappear and reappear in a different location. As I get more black outs on my phone, I have more icons rearrangements and I either rearrange the icons to where they were before or I leave it and just keep scrolling up and down to fine the app I need. There are only eight app icons that doesn't seem to be affected by the black outs are phone, text messaging, internet, camera, contacts, Jolla store, gallery, and settings.

mcsckt ( 2015-11-03 02:23:30 +0200 )edit

I experienced another black out on my phone today and this time the led light indicator just constantly blinking in red. My phone was non responsive. I had to remove the back cover and pulled the battery out and reinsert the battery and booted the phone. When the phone came back on, I noticed that I had no status bar on my phone. Then I rebooted my phone and I got the status bar back. Did this happen to anyone else?

mcsckt ( 2015-11-04 07:23:45 +0200 )edit

OS 2.0 Is anyone experiencing a black screen with Jolla store error?

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